Job Description

Community Association Services, an Associa company, is hiring a Community Association Manager to oversee a portfolio of assigned HOA and condominium communities based at the corporate office in Gaithersburg, MD.

The Community Association Manager partners with members of the Board of Directors and onsite staff to ensure the community is well cared for. The Community Association Manager manages the daily operations to include administrative, maintenance, capital projects, and budgets.

Daily responsibilities:

• Research and respond to inquires by phone, email, and in-person.
• Conduct community walk throughs and site inspections.
• Meet and greet homeowners, visitors, contractors, and vendors.
• Source maintenance vendors; negotiate vendor contracts; schedule and coordinate vendors onsite.
• Update homeowners on community news and events, maintenance projects, and HOA violation notices by email, mass email, letters, and flyers.
• Review financials, create and manage budgets.
• Schedule and facilitate monthly, quarterly, and yearly board meetings.
• Coordinate architectural review requests.
• Other projects as assigned.

Annual salary: $55K-$65K, depending on experience and certifications.

Qualifications

• High school diploma or GED equivalent and a valid driver's license are required.
• Willingness to obtain CMCA during the first year of employment, company paid.
• Customer service driven, team oriented, and a proactive communication style.
• Ability to manage multiple projects simultaneously, prioritize tasks, and manage time effectively.
• Organized, attention to detail, and self-directed with strong follow-up skills.

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