Job Description
Community Assistant Manager - Creekwood Villas
Oceanside, CA
Who we are:
At Sunrise, we practice resident hospitality, focusing on what matters most: Helping people feel right at home. We are people people who pride ourselves in providing our residents with a Positive Living Experience.
About this role:
The Assistant Manager supports the Community Manager in all aspects of operating an income-producing property, including administrative, leasing, financial, and maintenance functions. This position is designed as a training role to prepare the Assistant Manager for future opportunities as a Community Manager. The Assistant Manager represents the management company’s policies and serves as a role model to peers, ensuring compliance with California landlord-tenant laws and company standards.
Hourly pay range:
$24.00 - $26.00 DOE
What you’ll do - Includes but are not limited to:
Leadership
- Provide support and guidance to the on-site team, addressing operational challenges effectively.
- Assume management responsibilities in the absence of the Community Manager.
- Ensure compliance with Fair Housing and other applicable regulations.
Administrative
- Work closely with the Community Manager to learn property management operations, including administrative and financial duties.
- Assist in developing a cohesive on-site team that reflects the organization’s professionalism and quality.
- Conduct regular inspections of common areas, apartment units, and grounds to ensure cleanliness, safety, and compliance with California building and health codes.
- Assist with move-in and move-out administration, including thorough apartment inspections.
- Understand and support financial and operational reporting requirements.
Financial
- Collect rent payments and ensure timely deposits for all income, adhering to California laws regarding rent collection and notices.
- Serve non-payment notices and follow up on delinquent accounts, coordinating eviction proceedings if necessary, under the guidance of the Community Manager.
- Maintain compliance with company accounting standards, including weekly and monthly reports.
Leasing and Marketing
- Promote available units by responding to inquiries, conducting tours, and showcasing property amenities.
- Assist in completing and maintaining accurate leasing documents in compliance with Fair Housing laws.
- Monitor competitive properties and market conditions to recommend pricing adjustments and marketing strategies.
- Support resident retention programs, including lease renewals and community engagement activities.
Customer Service
- Address resident service requests and concerns promptly and professionally, maintaining strong relationships.
- Ensure maintenance requests are completed within 24–48 hours, notifying residents of any delays.
- Assist with preparing security deposit dispositions promptly after move-out, ensuring compliance with California security deposit laws.
Compliance
- Ensure adherence to Fair Housing, ADA, and California landlord-tenant laws in all operations.
- Support the management company’s policies on safety, injury prevention, and environmental hazards.
Qualifications and Education
- Minimum of two years of property management, leasing, or related experience.
- Proficiency in Microsoft Office Suite and property management software.
- Strong understanding of California landlord-tenant laws, Fair Housing standards, and local regulations.
- Strong communication, organizational, and leadership skills.
- Ability to problem-solve and adapt to changing priorities.
- Commitment to excellent customer service and resident satisfaction.
- Knowledge of basic accounting principles and operational best practices.
Who you are:
- Focused with high attention to detail
- Curious and proactive
- Growth-oriented and well-organized
- Disciplined and self sufficient
- A strong communicator
- Tech savvy
What’s in it for you:
We believe people do their best work when they’re supported—personally, professionally, and beyond. Here’s what you can expect as part of our team:
- Competitive compensation and career growth – As our company continues to grow and expand, so do the opportunities for our team.
- Comprehensive Health Benefits – We offer medical, dental, and vision insurance to keep you and your family healthy.
- Tax-Saving Benefits – Take advantage of a Flexible Spending Account (FSA) to manage healthcare and dependent care expenses efficiently.
- Peace of Mind – Company-paid life insurance offers financial protection for you and your loved ones.
- Work Model – Strong support for a work-life balance while keeping you connected and engaged.
- Time to Recharge – Generous paid vacation, sick leave, and holidays so you can truly unplug and come back refreshed.
Sunrise Management is an equal opportunity employer and a drug free workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members.
