Job Description

Job Location: Atlanta - Atlanta, GA 30349
Position Type: Full TimeInCommunity is committed to supporting individuals with intellectual and developmental disabilities to live safe, healthy and joyful lives in their communities.  We offer a culture of integrity, service, and respect for the dignity of every individual. All employees, including the Community Area Manager are expected to model and promote the organization’s mission and values in every aspect of their work.

Position Summary:
The Community Area Manager manages two (2) group home locations, coordinates all operations and activities of each location, which includes staff supervision and training, acting as a liaison for the individuals and families we support, and community integration for the individuals.
Essential Job Duties and Responsibilities
- Advocates for individuals' involvement in self-advocacy, employment, social interaction in the community and learning independent living skills.
- Fosters open communication with individuals, families, staff, and other stakeholders.
- Coordinates the process for ensuring individuals’ medical needs are met.
- Verifies and audits communication of medical documentation is in the appropriate logs and given to the correct departments.
- Follow up and implement as needed on all support services recommendations.
- Manage staff performance by evaluating and issuing progressive discipline as needed.
- Coordinates all staff training with each location to ensure training is completed in a timely manner.
- Acts as a role model by developing staff on how to work with individuals, families, and other staff.
- Ensures staff is operating within the company’s policies and procedures.
- Interviews potential new hires timely and participates in the termination of employees.
- Coordinates staff schedules based on the staffing model for each group home.
- Requires responding to calls in the evenings and on weekends and may require covering shifts in the group homes.
- Conducts job duties at the group homes or other work locations. This is not a work-from-home position.
- Conduct staff meetings to ensure dissemination of all company information.
- Ensure timely completion of all reports and information requested.
- Adhering to the budget of each group home location.
- Performs other duties as assigned.

QualificationsEducation, Certifications & Experience Requirements
- High school diploma or GED; Associate’s or Bachelor’s degree in human services, social work, psychology, healthcare administration, or a related field preferred.
- Three (3) or more years of progressive experience working in human services, residential services, healthcare, or a related field supporting individuals with intellectual and/or developmental disabilities (IDD).
- At least one (1) year of supervisory or lead experience, which may include responsibility for:
- Staff scheduling and coverage
- Performance feedback and coaching
- Training coordination and/or oversight
- Progressive discipline or corrective action
- Demonstrated experience coordinating or overseeing individual support services, such as:
- Medical or healthcare follow-up
- Documentation and compliance logs
- Communication with families, providers, or interdisciplinary teams
- Demonstrated ability to work on-site in residential or program locations, including evenings, weekends, and responding to urgent operational needs.
- Valid Georgia driver’s license with reliable transportation and ability to travel between program locations.