Job Description

Harrah’s Cherokee Casino Resort Position Description

POSITION TITLE: Communications Technical Specialist

DEPARTMENT: Marketing

GRADE/FLSA STATUS: H15 —Non-Exempt

BADGE TYPE/COLOR: Key —Blue

REPORTS TO: Regional Manager, Communications

SUPERVISES: N/A

Support property initiatives and Team Member communication through all available communication tools. Develop and traffic all communication materials. This position will be responsible for the communications areas of two properties: Harrah’s Cherokee Casino Resort and Harrah’s Cherokee Valley River Casino & Hotel.

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serve as the communication administrator by gathering and creating content for internal communication tools (including but not limited to Weekly Score, Pocket Docket, posters, BOH monitors, etc.)
• Write copy as needed for all communication tools
• Distribute collateral to all distribution points
• Manage the trafficking of internal communications requests
• Mount and post signage, banners, posters
• Edit and optimize digital content for digital pictures and videos
• Take photographs (digital)
• Ensure key messages are delivered via email, print media, video, and any other communication method appropriate for the specific message being delivered
• Act as contact for both properties for Internal Communications, ensuring communication activities are in place to support property initiatives, events, and business goals
• Work closely with Team Member Relations to brand and communicate Team Member events. Support all Culture & Engagement initiatives such as staffing events, responding to Team Member questions, etc.
• Maintain files and photo files
• Assist in publicizing and executing Team Member meetings, special events, and Team Member Appreciation celebrations
• Support Corporate Citizenship initiatives: H.E.R.O., Code Green, Responsible Gaming, Responsible Meetings, and Team Member Wellbeing
• Attend business meetings as necessary
• Maintain presence at both properties to ensure communication needs are being met
• Adhere to regulatory, departmental, and company policies/policies in an ethical manner
• Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values

MINIMUM QUALIFICATIONS:

• A High school diploma or GED is required
• A Bachelor’s degree from an accredited educational institution with a concentration in English, Journalism, or the Communications field is preferred
• One year of experience in the communications field is required
• Must demonstrate the following essential knowledge and skills:
  • Excellent oral communication skills and writing skills (within strict deadlines)
  • Proficient in the use of Windows-based office software, including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook
  • Knowledge of specific design editing software for print and digital design (Photoshop, Publisher, Web Development, PDF, and InDesign)
  • Photography skills
  • Organizational skills
  • Creativity
  • Ability to handle multiple priorities in a fast-paced environment
  • Neat, professional appearance with excellent personal hygiene
  • Documented teamwork behaviors and attitudes

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

• Must be able to be physically mobile with reasonable accommodations
• Must be able to stoop, bend, reach, kneel, twist, and grip items
• Must have manual dexterity and coordination to operate office equipment, adding machines, computers, fax machines, and photocopiers
• Must be able to respond to visual and aural cues
• Must be able to read, write, speak, and understand English
• Must be able to lift 25 pounds and carry 5 pounds
• Must be able to operate in stressful situations
• Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality, including secondhand smoke
• Must be able to work a flexible schedule, including weekends, evenings, and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 4.25.25