Job Description

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of financial inclusion and social justice. As a values-driven financial institution, we’re growing to offer exceptional, innovative financial services that empower more people to create the prosperous, just and climate-resilient communities they desire.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,700 diverse individuals, access competitive rewards and benefits, and be part of a greater movement – apply today!

Your Role in Supporting Our Members:

As a Communications Strategist with the Enterprise Communications Team, your primary role will be to elevate our internal communications and, as needed, to fulfill public and media relations duties, all in support of Vancity’s business goals and growth.

You will provide strategic advice, develop and implement communication plans, and craft compelling content to position Vancity’s story effectively across diverse audiences. We’re looking for an experienced, hands-on communicator who is skilled at producing content for a range of media, who thrives in a fast-paced environment and who understands how to manage relationships and mitigate reputational risk.

This is a Full-time, Permanent role based at our Vancity head office and will report directly to the Director, Enterprise Communications. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands.

How You’ll Make an Impact:

• Providing comprehensive strategic communications advice, resources and tactics to achieve Vancity’s project and program objectives
• Developing and implementing communications plans and tactics, including events, to support department and organization goals
• Identifying, analyzing and addressing internal and external audience communication needs
• Advising and supporting issues management to mitigate reputational risk and impact
• Monitoring, measuring and reporting effectiveness of communication strategies against project and program objectives, and modifying to improve outcomes as needed
• Attending meetings with internal and external stakeholders related to Communications and Vancity project priorities and needs
• Writing senior executive messages, briefing and speaking notes, key messages and stories
• Producing presentations and other communications collateral, including graphics and videos

What You’ll Bring to the Team:

• Bachelor’s degree in Communications, Public Relations, Journalism or related field
• Minimum 5 years of communications-specific experience in a complex and fast-paced environment
• Experience in internal communications is an asset
• Advanced written and oral communication skills with strong attention to detail
• Proven ability to develop and execute strategic communication plans
• Strong political acuity and ability to exercise informal influence across a large and diverse organization

Extra Skills That Set You Apart:

• Experience in political or non-profit advocacy
• Skills in video production, graphic design and/or photography
• Familiarity with media relations and crisis communication
• Certification with CPRS or IABC

You’ll Thrive Here If You Are:

• Strategic Thinker – You anticipate challenges and develop proactive solutions
• Collaborative Partner – You work effectively across teams to achieve shared goals
• Adaptable Professional – You thrive in a dynamic environment, managing competing priorities, and you take as much pride in implementing strategic plans as you do in creating them
• Service-Oriented – You prioritize stakeholder needs and deliver exceptional support
• Influential Communicator – You understand how to position messages and build relationships

What You’ll Earn:

This role offers a salary range of $81,200 to $114,000 per annum The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
• Customizable Benefits Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
• Extra Stat Holidays In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
• Immediate Health Coverage Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
• Defined Benefit Pension Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.