Job Description

Empath Health is seeking a creative, compassionate, and talented Communications Specialist to help tell the stories that matter most. In this role, you'll create meaningful content that educates, inspires, and connects patients, families, team members, and communities across our organization. From producing engaging social media content and videos to developing educational resources and internal communications, you'll play a key role in bringing our mission to life through authentic storytelling.

This is an exciting opportunity for a communications professional who thrives in a mission-driven environment and understands how to communicate with empathy, sensitivity, and purpose. The ideal candidate is a skilled writer, digital content creator, and storyteller with experience in healthcare or nonprofit communications.

This is a hybrid position. Candidates must reside within commuting distance and be able to report to one of our Empath Health locations in Pinellas, Hillsborough, Manatee, Sarasota, Palm Beach, or Broward counties, as needed.

What you'll Do

• Create compelling content across social media, blogs, newsletters, internal communications, videos, and educational materials that engage and inform diverse audiences.
• Produce and manage content for platforms including Facebook, Instagram, LinkedIn, and YouTube, while monitoring engagement and community interactions.
• Interview patients, families, team members, volunteers, and community partners to develop authentic stories that showcase Empath Health's mission and impact.
• Translate complex healthcare information into clear, accessible, and compassionate messaging for patients, caregivers, and staff.
• Partner with clinical and operational teams to ensure content accuracy, brand consistency, accessibility, and compliance with privacy standards.
• Monitor content performance and audience engagement metrics to identify opportunities for continuous improvement and growth.

Why Join Empath Health?

• Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
• Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
• Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.
• Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.
• Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.

What You'll Need

• Bachelor's degree in Communications, Journalism, Marketing, Public Relations, or a related field preferred.
• 3-5+ years of professional communications experience, including healthcare or nonprofit communications experience.
• Demonstrated success creating social media content, digital storytelling, and video content for platforms such as Instagram Reels, YouTube, Facebook, and LinkedIn.
• Exceptional writing, editing, and storytelling skills with the ability to adapt messaging for different audiences and communication channels.
• Proficiency with content creation and design tools such as Canva, Adobe Creative Suite (Premiere, Photoshop), or similar platforms.
• Strong understanding of culturally sensitive communications, accessibility best practices, HIPAA privacy considerations, and communicating about serious illness, grief, and end-of-life care with empathy and professionalism.

What You'll Find at Empath Health

Unified in empathy, we serve our communities through extraordinary Full Life Care for All.
Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.
Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.
At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.