
Salary range: Grade 11 £46,968 - £49,056 p.a. plus fantastic benefitS
Contract: Permanent
Hours of work: 36 hours per week
Location: Croydon
Are you a communications professional looking for your next challenge?
Croydon Council’s housing service has been on a transformational journey that has seen the service go through significant change to improve homes and raise standards for residents in the borough.
From tenant involvement in the selection of our new repairs contractors to estate regeneration programmes, positive, resident-led change is happening and we’re looking for a first-class communicator to join us and tell our story.
Based in the corporate communications team, this role works closely with our colleagues in housing, supporting them with the internal and external communications needed as we progress plans to improve our housing services.
We’re looking for someone who can create engaging narratives and content for different audiences using a range of channels. Strong planning and evaluation skills are a must, as well as confidence in briefing the media, working at pace to meet deadlines and advising senior managers and councillors.
Our tenants and leaseholders have been at the heart of our improvement plans and it’s essential we keep them, our staff and many valued partners informed and involved in future change. We want someone who is passionate about working with key stakeholders to create communications tailored to reach Croydon’s diverse communities.
If this sounds like the role for you, or you’d like to know more, don’t hesitate to get in touch. For a chat about the role contact Katie Edland - katie.edland@croydon.gov.uk
To view the Communications Officer - housing role profile please click here
Croydon Council’s priorities
The Council balances its books, listens to residents, and delivers good sustainable services
Key business plan outcomes:
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.
The Successful candidate will be subject to a DBS check, if the role requires one.

We provide a large number of services for local people, businesses and visitors to the borough, including services for children and adults, and environmental, cultural, sports, housing, planning and benefits services.
The borough is split into 24 electoral wards, and local elections are held every four years.
With a workforce of approximately 3,300 staff, including teachers in schools, Croydon Council is the largest employer in the borough. Spending over £900 million per year, the council makes a significant contribution to the local economy.
The council comprises three main political functions, the Executive (Leader and Cabinet), Committees, and Scrutiny.
The Leader and Cabinet are responsible and accountable for shaping policies and plans and recommending them to the council for approval. Cabinet also gives direction to departmental directors on the way services are managed and the budgets allocated to them.
Six non-executive committees take decisions relating to planning, licensing, standards of behaviour and conduct for members and officers, staffing issues, tenders, property transactions, liaison with local utility companies and internal audit.
Scrutiny holds the council executive functions to account. Examining aspects of council performance, the Overview and Scrutiny Committee also increasingly involves other local agencies which contribute to the economic, social and environmental well-being of the local population.