University of Tennessee System

Communications Manager - Tennessee RiverLine - UTIA

University of Tennessee System  •  $60k - $70k/yr  •  Tennessee (Onsite)  •  7 hours ago
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Job Description

The Tennessee RiverLine is seeking a creative and dynamic Communications Manager to lead content creation and digital communications effort for a regional initiative transforming the Tennessee River landscape into a connected system of outdoor recreation experiences. This role creates visual and written content, manages day-to-day digital communications, and supports media relations and events to share impact and engage diverse audiences. The ideal candidate is a self-starter with a passion for storytelling, brand building, and audience engagement, and who is inspired by the opportunity to connect communities, celebrate regional heritage, and promote outdoor recreation experiences.

Digital Communications

  • Serve as organization’s primary content developer, producing high quality visual content for use across social media, website, newsletter, media materials, and organizational presentations

  • Create graphics, visual assets, and digital collateral using design tools (Canva, Adobe Creative Suite, Figma, or equivalent)

  • Maintain library of photos, videos, and graphics

  • Develop campaigns and write compelling social media copy tailored to audience, platform, and goal

  • Execute the social media content calendar developed in collaboration with the Director, ensuring consistent publication cadence and strategic alignment with organizational goals

  • Monitor platform performance, engage with community comments and messages, and respond to inquiries as appropriate

  • Compile and report monthly social media analytics to inform strategy adjustments

  • Stay current on social media platform changes, emerging formats, and best practices in outdoor recreation, tourism, and nonprofit communications

  • Lead newsletter production from content development to send, ensuring accessibility compliance and management of distribution lists

  • Manage ongoing website content updates including new pages, blog posts, media library additions, and event calendar population

  • Ensure all new digital content meets WCAG accessibility standards; flag and address compliance issues as they arise

  • Support the Director in the new website development process

Event Communications and Field Support

  • Capture photo and video at RiverTowns community events, design exhibits, RiverLine events, and other field opportunities throughout the service area

  • Create and publish real-time event content (stories, posts, etc.) on social media as appropriate

  • Provide significant support to the Director in annual conference production, including promotional content creation, registration and attendee communications, signage development, on-site photography and videography, social media coverage during the event, and post-event recap content

  • Support Awards Ceremony logistics and materials as directed

  • Develop event-specific promotional content (social media graphics, newsletter features, website event listings) for RiverTowns led community events and organizational events

  • Assist Director in development of communication tools and resource to be used by RiverTowns partners

Media Relations

  • Draft press releases, media alerts, and media pitches under the Director's direction, ensuring adherence to AP style and organizational voice

  • Maintain a media archive of coverage for use in reports, presentations, and stakeholder communications

  • Support the Director in coordinating media interviews, photo requests, and site visits

  • Research story angles, identify relevant media opportunities, and bring ideas to the Director for consideration

Professional Development and Team Mentorship

  • Supervises communications support staff, which may include graduate/undergraduate student positions, professional staff, interns, and select contractors and/or vendors as needed.

  • Identifies professional development goals, collaborates with the Director to develop a plan, and identifies resources to achieve those goals. This will be accomplished formally through a formal annual review process and throughout the year as appropriate.

  • Seek out and engage in professional development and educational opportunities to stay abreast of current trends

Special Projects/Other Duties as Assigned

  • Builds and fosters collaborative relationships across the University and stay abreast of opportunities to tell the Tennessee RiverLine story or garner support

  • Participates in job search committees and other campus committees as needed

Supports other staff members with special projects as needed

REQUIRED QUALIFICATIONS

Education: Bachelor’s degree in Communications, Journalism, Digital Media, Marketing, Public Relations, or a related field

Experience: 2-4 years of professional experience in digital communications, social media management, content creation, or a directly related communications role, including demonstrated experience in photography and video content creation

Knowledge, Skills, and Abilities:

  • Skill in photography and short-form video production, including proficiency with a DSLR or mirrorless camera and a smartphone camera for field capture

  • Skill in video editing using current tools (CapCut, Adobe Premiere, Final Cut Pro, or equivalent) to produce polished, platform-optimized short-form video content

  • Skill in social media content creation and platform management, with demonstrated ability to grow engagement and reach

  • Skill in writing clear, compelling copy for digital audiences across varying tones and formats

  • Ability to manage multiple concurrent projects and deadlines independently with strong organizational skills

  • Knowledge of graphic design principles and proficiency with Canva, Adobe Creative Suite, or equivalent design tools

  • Ability to travel to communities and events throughout the Tennessee River Valley region; valid driver's license required

  • Ability to work occasional evenings and weekends for event coverage

  • Knowledge of digital accessibility standards (WCAG) as they apply to social media, email, and web content (or willingness to learn)

  • Ability to work collaboratively with a small, mission-driven team and independently manage execution of assigned work with minimal day-to-day direction

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

PREFERRED QUALIFICATIONS

  • Knowledge of media relations practices, including AP style writing, press release development, and media pitching

  • Knowledge of outdoor recreation, water trail, tourism, or conservation subject matter

  • Skill in SEO principles and web analytics interpretation (Google Analytics or equivalent)

  • Knowledge of event communications or event production support

  • Ability to paddle, kayak, or engage in river recreation activities (or willingness to learn)

  • Knowledge of or experience with nonprofit, university extension, or community development organizations

  • Contributes to uplifting team culture and builds relationships with team members

  • Dedicated to conceptual and critical thinking

WorkLocation

  • Location: Knoxville, TN or within the RiverLine service area (communities along the Tennessee River)

Compensation and Benefits

  • UT market range: 08

  • Anticipated hiring range: $60,000-$70,000

  • Find more information on the UT Market Range structure here

  • Find more information on UT Benefits here

Application Instructions

Please submit an application and below attachments:

  • Resume

  • Cover Letter

  • Transcript showing degree(s) conferred

  • Content sample (one or more of: graphic design, social media content, video, writing sample, photo set)

To be assured of full consideration, completed applications with all requested materials should be submitted on or before Friday, July 31, 2026.

About The College/Department/Division

The Tennessee RiverLine is an initiative of UT Extension, with principal partners UT Knoxville and Tennessee Valley Authority, and aims to create a continuous system of paddling, hiking and biking experiences along the Tennessee River’s 652-mile reach. The University of Tennessee Institute of Agriculture is comprised of the Herbert College of Agriculture, UT College of Veterinary Medicine, UT AgResearch and UT Extension. Through its land-grant mission of research, teaching and extension, the University of Tennessee Institute of Agriculture touches lives and provides Real. Life. Solutions. to Tennesseans and beyond.


The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.


UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.


The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.


UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.


The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.


Apply today and join the Tennessee Volunteer community!
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