Job Description

ADT is seeking a Communications Manager to join our Corporate Communications team. This role is a strategic business partner responsible for shaping and delivering internal communications that drive understanding, alignment, and action across the organization. This individual will play a key role in supporting high-priority initiatives, including AI and technology transformation helping translate complex strategies into clear, compelling narratives for employees. The ideal candidate brings both strategic insight and hands-on execution, with the ability to influence leaders while delivering high-quality communications across channels.

Duties and Responsibilities:

• Develop and execute internal communications strategies that support enterprise priorities, including AI adoption and core business operations.
• Partner with senior leaders to translate complex concepts into clear, engaging messaging that resonates with employees.
• Support enterprise change initiatives, driving awareness, understanding, and behavior change across the organization.
• Create and deliver a range of communications, including:
  • Executive messaging and talking points
  • Town halls and leader event content
  • Newsletters and internal articles
  • Toolkits and change communications materials
• Act as a trusted advisor to business leaders, providing guidance on communication approach, messaging, and timing.
• Ensure consistency in voice, tone, and messaging across channels and audiences.
• Measure and evaluate communication effectiveness, using insights to continuously improve.

Required Qualifications:

• 5+ years of experience in internal or corporate communications.
• Exceptional writing, editing, and storytelling skills, with the ability to simplify complex topics.
• Proven ability to partner with and advise senior leaders.
• Strong project management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Experience developing and executing strategic communication plans.

Preferred Qualifications:

• Experience supporting transformation initiatives, such as AI, digital, or operational change.
• Background in working within large, matrixed organizations.
• Familiarity with internal communication channels and tools (e.g., intranet, newsletters, live events).

Location: Our office follows 4 days onsite and 1-day remote schedule