City of Boston

Communications Manager

City of Boston  •  Boston, MA (Onsite)  •  4 hours ago
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Job Description

The Equity & Inclusion Cabinet is seeking a Communications Manager to lead strategic communications, media relations, and digital content development under the direction of the Communications Director. This role requires a versatile communicator who can seamlessly blend writing, graphic design, and digital strategy while managing multiple priorities and ensuring brand consistency across all platforms. The ideal candidate is highly organized, detail-oriented, and adept at executing communication initiatives in a fast-paced, mission-driven environment.

This role lives in the Equity & Inclusion Cabinet. Learn about the Equity & Inclusion Cabinet at boston.gov/equity

Responsibilities

Strategic Communications & Media Relations:

  • Develop and execute communication plans aligned with the Cabinet’s mission, ensuring clear objectives, timelines, and deliverables.
  • Write and edit press releases, talking points, media advisories, and marketing materials.
  • Support media relations by managing press outreach, tracking coverage, and coordinating media opportunities.

Digital & Content Strategy:

  • Develop and maintain content calendars for social media, email marketing, and website updates.
  • Oversee website content management and ensure accessibility and accuracy (experience with Drupal, WordPress, or other CMS platforms is preferred but not required).
  • Lead social media strategy and content creation, ensuring alignment with the City’s brand.
  • Manage email marketing campaigns and digital outreach efforts.

Graphic Design & Multimedia:

  • Design reports, presentations, social media graphics, and branded materials using Canva and Adobe Creative Suite (Illustrator, Photoshop, InDesign).
  • Assist in planning and executing video and multimedia storytelling projects.
  • Ensure brand consistency and visual cohesion across all materials and platforms.

Project Management & Workflow Coordination:

  • Track progress on key communications projects, managing deadlines and deliverables effectively.
  • Maintain organized workflows to streamline content production and approval processes.
  • Collaborate with internal teams and stakeholders to ensure the timely execution of communication initiatives.

Minimum Entrance Qualifications

  • Four (4) years of experience in communications, public relations, graphic design, or digital marketing.
  • Bachelor's degree in communications, marketing, public relations, or a related field required.
  • Strong writing, editing, and storytelling skills, with prior experience drafting public-facing materials.
  • Expertise in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and Canva.
  • Experience managing website updates via Drupal, WordPress, or other CMS platforms (preferred but not required).
  • Familiarity with social media strategy, email marketing, and video production.
  • Strong organizational and project management skills, with the ability to coordinate multiple initiatives and meet deadlines.
  • Ability to collaborate in a team environment, engage with stakeholders, and adapt to shifting priorities.

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade: Non-Union/MO-8

Hours per week: 35

City of Boston

About City of Boston

Public service is a noble calling: to help others, to make our communities stronger, and to uphold the public trust.

As city employees, we see the results of our hard work in our own community— in street and infrastructure improvements, new buildings rising from the ground, safer and more prosperous neighborhoods, and happier, healthier children, families, and senior citizens.

We may all come from different backgrounds, but we are connected through our passion for service.

What we do at work today, and everyday, shapes the Boston of tomorrow.

Join us!

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The City of Boston is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment. Therefore, qualified applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical or mental disability genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category.

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Boston, MA
Year Founded
Unknown
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