Job Description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

We’re looking for a dynamic, creative Communications Manager to shape and drive UPS’s voice across Europe, the Middle East and Africa (EMEA). Based in our Brussels headquarters, you’ll lead innovative, results-driven strategies spanning media relations, employee communications, and social media with special responsibility for France and the BeNeLux.

In this role, you will:

• Engage with senior executive leadership and stakeholders to shape messaging and deliver impactful communications for internal and external audiences.
• Develop and execute integrated communications plans aligned with regional and global business priorities.
• Partner with customer-facing teams to promote and protect UPS’s reputation.
• Collaborate across EMEA-based and Corporate teams on key initiatives.

This is an office-based position. Fluency in English is necessary. Professional capability in French and Dutch is strongly preferred.

Job Specific Competencies:

• Independently develop and execute integrated communications plans - aligned with business and leadership priorities.
• Cultivate relationships directly with journalists, drive pitches and respond to urgent media inquiries.
• Manage a network of agency vendors and their budgets.
• Perform duties across EMEA Region and selected countries and markets as required.

Preferred Qualifications:

• Approach: Eagerness and ability to build confident relationships with senior leaders in the head office and with a complex network of stakeholders, taking initiative to drive results.
• Experience: Proven experience in general communications, media relations and stakeholder management.

Employee communications, social media management, vendor management, visual content production/editing and AI-enabled communications tools strongly preferred.

• Skills: Writing, editing, creative production, strategic communications planning, media relations, and vendor management.
• Languages Fluency in English is necessary. Professional capability in French and Dutch is strongly preferred.
• Education: Bachelor’s or Master’s Degree in Communications, Journalism or related field.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.