Job Description

Job Type:

Regular

Work Location:

Client Support Center - Southlake, TX 76092

We are seeking a dynamic, strategic Communications Manager to drive brand awareness and engagement through clear, consistent messaging and execution. In this role, you’ll lead communication efforts, including creating monthly guides, hot sheets, field notifications, and executive-level insights. You’ll work closely with analytics teams on reporting, manage social media platforms, and support field engagement initiatives. The ideal candidate has 3–5 years of experience in retail or sales management, expertise in Google Workspace & AI platform skills (Slides, Sheets, Docs, Gemini, etc.), strong leadership and communication skills, and the ability to travel up to 50% across U.S. markets.

Pay: $80k - $85k annual salary, paid weekly

Schedule: Monday-Friday 

Work Location: Remote

What We Offer

• Work remotely, from home 
• Health/Dental/Vision benefits
• 401K Program with matching
• Paid Time Off
• Paid Holidays
• Partial Mobile Reimbursement 
• Scholarship opportunities for employees and direct family members 
• Employee Assistance Program 
• Leadership Development Program 
• Employees' special pricing for multiple clients 

• Collaborate with account teams to gather insights and create cohesive presentations that align with client objectives
• Utilize graphic design skills to enhance the visual impact of presentations, ensuring consistency in branding, style, and tone across all presentations
• Incorporate program data and KPIs into presentations to support strategic narratives
• Provide input on presentation content to ensure alignment with organizational and client goals
• Evaluate communication effectiveness regularly, analyzing feedback and refining strategies to maximize engagement and program impact
• Presentations include:
• Bi-Weekly and Monthly Reporting
• QBR/YBR Reviews
• Quarterly Newsletters
• Various Ad-Hoc Requests from Clients as Needed
• Review, analyze, and produce executive-ready competitive insights
• Weekly reporting formatting (in partnership with the analytics team)
• Field engagement surveys

Qualifications

• High school diploma or equivalent required; Business or Communications degree with Data Analytics experience preferred.
• 3-5 years of business, retail, or sales management experience required
• Superior leadership abilities with effective, professional communication and presentation skills
• Proven ability to show good judgment and initiative, make decisions, and problem solve
• Capable of working autonomously with excellent time management skills
• Must be able to travel 50% of the year to various markets across the US and work flexible hours
• Ability to manage by P&L standards across the entire business unit
• Reliable transportation and proof of insurance

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.