Job Description

The Communications Manager plays a key role in the Claims Prevention and Stakeholder Relations department by managing corporate communications to support claims prevention goals, internal information sharing, and optional program promotion. This new role is designed for an experienced communications leader who can operate at both strategic and executional levels and progressively assume broader leadership accountability. Key aspects of the role include building effective relationships within and outside the organization to deliver meaningful content to affect behaviours and increase understanding.

Job Responsibilities

• Providing communications advice, planning, execution, and evaluation to help the organization deliver on its mandate and maintain consistent brand standards.
• Editorial planning, editing and overseeing production of high quality, well-researched and written articles for LAWPRO Magazine, annual reports, blogs, executive communications, and third-party publications.
• Manage engaging content development, navigation and organization of corporate websites, intranet and social media.
• Overseeing, drafting, and distributing insurance updates regarding policy changes and renewal, e-newsletters, and finance and accounting communications.
• Work with other departments on internal communications projects and coordinate town hall and other internal events and learning opportunities.
• Collaborate with other departments to produce accurate insurance application and policy materials and other underwriting materials.
• Anticipate, identify and respond to current and emerging issues with timely advice for media and stakeholder relations.
• Act as a delegate for the Director of Communications, as required, including participation in senior leadership discussions and issue management.

Job specifications

• Minimum 8–10 years’ experience in communications and related leadership roles, including experience advising senior leaders or executives.
• Experience developing robust communications strategies and project oversight.
• Expert-level proficiency in a wide range of writing techniques aligned to business goals.
• Strong relationship-management and interpersonal skills.
• Excellent oral and written communications skills.
• Bachelor of Arts and post graduate certification in journalism, marketing, communications, public relations or equivalent experience.

LAWPRO offers:

• A target starting salary of $145,000-165,000 with final salary determined based on experience, qualifications, and internal equity.
• Five weeks’ vacation, supporting work–life balance.
• Immediate eligibility for comprehensive health and dental benefits and participation in a fully matched pension plan.
• Hybrid work option, providing flexibility while supporting collaboration and organizational needs.

Interested applicants should submit their application by May 15, 2026. Please note, LAWPRO does not utilize artificial intelligence (AI) in its recruitment practices at this time.

Diversity and inclusion matter at LAWPRO. If contacted for an interview, please advise if you require accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.