Job Description

Reporting to the Executive Director, People & Culture, the Communications Leader is accountable for developing, coordinating and delivering strategic communication campaigns, projects and change initiatives on behalf of Vancouver Coastal Health (VCH) Employee Engagement. Provides leadership and consultation in all aspects of communications to Employee Engagement leadership to advance organizational strategic priorities while strengthening the department’s and organization’s reputation with both internal and external stakeholders within the vision and strategy of VCH. The Communications Leader develops and supports implementation of a comprehensive communication strategy and provides expertise and support in writing, editing and producing consistent and quality communications content. Works with staff and leaders across the department in the development and strengthening of core communications competencies and works with other members of the VCH Corporate Communications team to ensure consistency in communications strategies, messaging and publications. QUALIFICATIONS:Bachelor’s degree in Communications, Marketing, or Journalism supplemented with industry-recognized accreditation plus a minimum of seven (7) to ten (10) years’ recent related experience including development, implementation and evaluation of operational and strategic communications or an equivalent combination of education, training and experience. Advanced ability to use desktop publishing, graphics, presentation, word processing, spreadsheet, database and web-based software.ROLE SPECIFIC EXPERTISE:• Broad knowledge of human resources practices and project and change management experience is a significant asset.• Uses an understanding of the many diverse audiences and unique challenges faced by the department and health authority to communicate across diverse sites and audiences.• Applies facilitation and consensus building skills to develop communication strategies and messaging involving a variety of stakeholders.• Ability to plan, organize and prioritize work and balance multiple activities concurrently, and in a manner that optimizes departmental effectiveness and contributes to organizational success.• Ability to analyze information and evaluate results to choose the best solution and maximize communications and marketing campaigns.• Demonstrates creativity, resourcefulness, and an excellent customer service-orientation.• Uses strong journalistic business writing and editing skills to compose effective communications for a variety of target audiences in a clear and concise manner.• Uses well-developed research abilities to write articles, profiles and verify information.• Uses exceptional interpersonal and verbal communication skills to gather and present information and work effectively with a variety of stakeholders.• Uses advanced computer skills in a variety of software applications and web-based technologies including content management, to develop attractive communications materials.• Employs the ability to handle confidential and sensitive information with skill, tact and diplomacy.MANAGEMENT COMPETENCIES:Respect:• You question actions inconsistent with our values.• You treat people with fairness and respect independent of their status or disagreement with you.Performance Excellence:• You inspire others with your thirst for excellence.Learning Organization:• You create an environment where people can flourish and grow.• You seek what is best for the health system, rather than the best for yourself or your group.Courage to Innovate:• You challenge the status quo to improve quality and sustainability.• You take smart risks and make tough decisions without agonizing.

Details

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.