Job Description

Communications CoordinatorLocation: Toronto-661 UniversityDepartment: Communication Services

This posting is to fill a current vacancy.

To support the successful and timely implementation and continued development of PHO’s communications functions. To perform day-to-day administrative duties, including responding to stakeholder inquiries and requests, managing routine communications, and coordinating departmental responses while providing excellent client service. To support the work of the PHO communications team with appropriate, timely and accurate information, records management and analytics.

Key Responsibilities-

• Performs day-to-day administration duties of internal and external online content and records management.
• Assists in the maintenance of the PHO external and internal websites.
• Manages internal client requests for images and copyediting.
• Coordinates the approval and scheduling of social media content across PHO’s various social channels (LinkedIn, Bluesky X, YouTube).

• Monitors social media and traditional media – flagging urgent items appropriately and generating reports that summarize activity and highlight trends to help inform the ongoing refinement of PHO’s communications strategy.
• Building on the work of media monitoring, supports the production and dissemination of daily media clips to internal stakeholders as well as a daily media summary provided to PHO Executives.

• Produces relevant reports and systems for measurement and of media coverage, and social media traffic and usage.
• Support implementation, measurement and evaluation of PHO social media strategy and tactics.
• Participates in, and assists with, communications-related meetings and project teams.
• Supports the ongoing use of PHO’s CRM system through data cleaning and quality checks, building and disseminating mailings, updating instructional documentation and reporting on mailing metrics.
• Coordinates production of external newsletters including organizing content, timelines, and

internal contributors.

• Assists in developing and communicating communications policies, procedures and standards.
• Performs day-to-day administrative duties and records management.
• Plans, organizes, coordinates and manages daily assigned work.
• Performs other related duties as assigned.

Knowledge and Skills-

• Knowledge of project management techniques, practices, and processes in order to participate in various projects.
• Knowledge of CRM tools and social media management platforms used for content scheduling, distribution, and performance tracking is an asset.
• Skill and ability to work effectively in a high-profile environment; high degree of organizational skills in order to multi-task in a fast-paced environment; skill in delivering results within required deadlines, often in urgent situations.
• Must have
• Knowledge of PHO visual identity guidelines to ensure adherence in all online services.
• Excellent computer skills, including Microsoft Office Suite.

Education and Experience-

• College diploma or university degree in the field of communications, journalism, or related discipline, or an equivalent combination of education and experience.
• Minimum of 2 years of professional communications experience, preferably in the public health, health care or government sectors.
• Experience with Adobe Creative Suite is preferred.

Attributes and Competencies-

• Strong written communication skills to draft, edit and review a range of communications materials and correspondence.
• Strong oral communication and interpersonal skills to respond to inquiries and provide effective support to internal and external stakeholders.
• Builds effective working relationships and collaborates in a close-knit team environment with competing deadlines.
• Provides timely, accurate and high-quality service to internal and external stakeholders.
• Responds to requests and routine inquiries in a professional manner and manages workload to meet timelines.
• Performs effectively under pressure and manages competing priorities.
• Exercises judgement in determining priorities, coordinating multiple responsibilities and responding effectively to changing demands in a fast-paced environment.
• Assesses information and supports practical, consistent responses that align with PHO policies, standards and client needs.
• Supports the successful implementation and ongoing improvement of PHO communications functions.
• Contributes to accurate, timely and accessible communications services, records management and analytics. Supports the communications needs of PHO corporate communications and program areas.
• Provides advice and support to colleagues on communications processes, standards and document quality requirements.

Duration: PermanentHours of Work: Full time, 36.25 hours per weekCompensation Group:Association of Management, Administrative and Professional Crown Employees of OntarioCompensation Range :$57,004.00 - $74,300.00Posting Date: 07-15-2026Closing Date: 07-30-2026

Please note: applications will be received no later than 11:59pm on the date preceding the closing date as indicated on the Job Requisition.

Note: Internal candidates will be considered first.

While we thank all applicants for their interest, only those selected to move forward in the recruitment process will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

PHO is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Any candidate who requires a job posting in an alternative format may email a request to HR_Inquiries@oahpp.ca. Once an applicant has been selected for an interview, they can inform PHO about any accommodations they may require at any stage of the interview process.