Job Description

THE OPPORTUNITY ALLIANCE POSITION DESCRIPTION

Job Title:

Communications Coordinator

Employee signature:

Department/Program:

Development and Communications

Supervisor signature:

Reports to:

VP, Development & Communications

Approval date:

May 21, 2026

Hourly/Salaried:

Hourly

Revision date:

Location:

50 Lydia Lane

Core hours:

10 Hours

Position Type:

Ongoing

Dates of Position Funding

Ongoing

The Communications Coordinator is a vital member of the Development and Communications team, helping fuel TOA’s mission of building better lives and stronger communities across Maine through communications, public relations, social media management, and content creation. In this role, you will help amplify the impact TOA has on more than 24,000 Mainers each year. This role is responsible for researching current communication trends and best practices and creating content for social media, website, and marketing use; drafting and executing press outreach; creating content for newsletter and blog needs; and establishing a content calendar.

The Communications Coordinator works closely with the VP of Development and Communications to help set departmental goals and strategy. This is a part-time position starting at 10 hours per week, with the opportunity for some remote work.

ESSENTIAL RESULTS:

Priority

% of Time

Result

1

80%

Strengthen the brand and build awareness-

Advance the agency’s mission through a communications strategy that increases awareness of The Opportunity Alliance. Key responsibilities include:

• Build out a communications strategy and content calendar for long-term success.
• Design marketing materials such as flyers and posters.
• Create content including stories, photos, and videos.
• Manage social media platforms by creating and posting content.
• Research best practices in the field.
  

2

20%

Thought leadership-

Advance the agency’s mission by positioning staff and leaders as experts in the field.

• Draft content for blogs and newsletter.
• Create materials for media outreach including op-eds and press releases.
• Research media placement opportunities.
• Update media list as-needed.

Agency-wide

standard

ongoing

Demonstrates a commitment to continuous improvement by:

• Actively participating in supervision with direct supervisor; and
• Achieving personal and professional goals as negotiated each year.

Agency-wide

standard

ongoing

Supports the accomplishments of departmental performance measure under RBA by:

• Clearly understanding who your client is;
• Aligning work to support the adopted standards and ensuring that your identified clients are better off because of your actions;
• Collecting data to support performance measures;
• Making data informed recommendations to increase the satisfaction of our clients; and
• Developing and effectively maintaining internal staff and external community relationships.

Agency-wide

standard

ongoing

• Ensures the safety of self by identifying hazards in the working environment, using and insisting on the use of proper ergonomic methods, complying and insisting on the compliance to agency safety policies and procedures, reporting potential hazards, and promptly reporting work related injuries.

Agency-wide

standard

ongoing

• Contributes to the ongoing culture of the Agency by supporting its mission and values.

Agency-wide

standard

ongoing

Consistently works collaboratively with co-workers within the department and across the agency by:

• Maintaining a positive problem-solving attitude, listening and respecting the competing demands of others and working toward the best solution for the agency.

SERVICE ENVIRONMENT

• All duties involve working in and around central Agency administrative offices and at program sites, requiring some travel in the Greater Portland area.

Internal departments and staff with whom this position must maintain relationships to complete position responsibilities include:

• Agency staff

External contacts that this position must develop and maintain relationships to complete position responsibilities include:

• Donors

Primary clients are donors to the agency.

• The position primarily working in a normal office conditions, with exposure to a VDT screen and keyboarding more than 6 hours per day.

SUPERVISION

• No supervision of staff required for position.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• High School Diploma required.
• Excellent oral, written and interpersonal communication skills are essential to be effective in this position.
• Great analytical skills and results-oriented.
• Attention to detail and deadlines.
• Prior experience with social media channels required.
• Ability to maintain confidentiality of donor records and information is absolutely required.
• Strong organizational skills, an ability to manage multiple tasks and work as part of a team is a must.
• Excellent writing, planning, organizational and public speaking skills preferred.
• Demonstrated computer proficiency is a requirement. Ability to conduct online research necessary. Proficiency with data entry, Microsoft Word, Excel; facility with database management preferred.
• Contracts that have Rider D: Must be able to successfully pass a criminal background, child protective service check & sex offender check.
• Must not be on the state or federal suspension and disbarment list.
• Normal office conditions such as sitting, with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and lifting up to 10 pounds.
• Driving may be necessary to attend meetings and trainings but is not a primary and essential job responsibility.

Benefits Our benefits include but are not limited to:

(offered to full-time and part-time employees)

• Generous paid time off accrual
• 9 paid holidays per calendar year and up to 3 floating holidays per calendar year
• Excellent medical benefits at very reasonable cost
• Dental and Vision insurance options
• Agency paid basic life insurance and STD & LTD disability insurances
• 403(b) retirement with a generous agency match (all employees are eligible)
• Tuition Reimbursement – offered once per year through an application process
• The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.

To learn more about our benefits please visit, https://www.opportunityalliance.org/explore-our-benefits

Who we are…

The Opportunity Alliance is “Helping People Reach for a Brighter Future”.

Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.

The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:

• Mental Health & Wellness
• Community Building
• Family & Early Childhood Education
• Economic Resources

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If you are viewing this posting on a third-party site, please visit our website at https://opportunityalliance.wd1.myworkdayjobs.com/Careers to apply

Please submit a cover letter and resume along with your application.

Thank you!