Job Description

As a central hub in the Metro Vancouver area, the City of New Westminster delivers a broad spectrum of urban services to over 92,000 residents. New Westminster is rich in history with a viable and thriving economy and has a population representative of the diversity of the region. The City is staffed by talented and dedicated employees who work together to achieve its strategic vision. We have earned a proud reputation for civic leadership, service delivery, and outstanding employee relations.

The City of New Westminster’s corporate communications division is looking for an energetic and experienced communications professional to join their small, dynamic team, as a temporary full-time Communications Coordinator. This role will support the Crises Response Pilot Project (CRPP) which works to address the three crises of homelessness, mental health, and substance use. Additionally, the role will provide communications support to the 2026 General Local Election.

Key Responsibilities include:
• Develop communication and promotional strategies, including digital communication campaigns
• Coordinate, create, write, edit, and publish a variety of communication and public education materials, including social media posts, website content, news releases, and other public education materials
• Provide internal communication support to inform, educate, and equip staff with project information, training info, FAQs, key messages etc.
• Regularly respond to community questions and concerns that are received through the City’s various channels (e.g. social media, email, phone, etc.)
• Design and create graphics for online and print content
• Coordinate the design, production, and dissemination of promotional and public education materials, working alongside external consultants
• Perform other related duties as may be required

Requirements:
• A bachelor’s degree or diploma in communications or related discipline, plus sound related experience; or an equivalent combination of education and experience
• Considerable knowledge of the principles, practices, and techniques of communication work relevant to municipal operations
• Strong digital communications skills with sound experience developing content for various social media channels
• Excellent writing skills with demonstrated experience writing media releases and a variety of other content for social media, websites, newsletters, etc.
• Ability to translate technical information into plain language
• Strong copyediting skills – you are comfortable being the final eyes on copy before it is finalized
• Strong project management skills with experience working as part of a team
• Ability to thrive in a fast-paced environment and efficient in meeting tight deadlines with a high attention to detail
• Understanding of website best practices and developing content for the web, including accessibility standards
• Graphic design skills and experience using Adobe Creative Suite, Canva, and website content management systems such as Drupal is considered an asset
• Knowledge of local government and/or election processes is considered an asset.