Job Description

Sun Peaks Resort is seeking a collaborative and detail-oriented Communications Coordinator to support internal and external communications across the resort and hotel. This role plays an important part in connecting employees, engaging guests, and strengthening community relationships through clear, consistent, and brand-aligned messaging.

As a member of the MarComms Team, you’ll work closely with Employee Experience (HR), Operations, and other teams, helping deliver timely updates, compelling content, and meaningful engagement initiatives across multiple platforms and audiences, both internal and external.

At Sun Peaks Resort, you’ll be part of a dynamic team in a world-class mountain destination, helping shape how we communicate with employees, guests, and our community. Have we piqued your interest? We’d love to hear from you! Please apply with cover letter included.

Compensation Information: $60,000 per annum

Physical Requirement: Medium; work activities involve handling loads up to 20kg; predominantly in an indoor setting.

This job position requires physical presence at the designated location.

The perks and benefits you’ll get to enjoy:

• Winter/Summer Season Lift, Trail and Golf passes
• Initial entitlement to three weeks of paid vacation
• Benefits plan and additional wellness components, including Health Spending Account and EFAP
• Participation in our RRSP and matching DPSP programs
• Company supported training and professional development opportunities
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family rates at the Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels
• Eligibility for our ‘Pay for Performance’ incentive bonus program (after qualifying period), awarded to top performers

Skills you bring with you:

• Post-secondary education in Communications, Journalism, Marketing, or a related field
• 1–3 years of experience in communications, marketing, HR/EEX support, or a related field
• Passion for storytelling and creating meaningful engagement
• Strong writing and editing skills with attention to detail
• Excellent organizational and time-management abilities
• Ability to collaborate across departments and manage multiple projects
• Demonstrated ability to produce clear, audience-focused messaging
• Comfort working with digital tools such as intranet platforms, email newsletters, and social media
• Knowledge of communications best practices for internal audiences (employee comms) and external stakeholders (guest/community comms)
• Familiarity with tourism, hospitality, or resort operations is an asset
• A passion for outdoor recreation (ski, snowboard, bike, golf) considered an asset

Primary Responsibilities:

Internal Communications & Employee Engagement:

• Coordinate and distribute employee communications, updates, and announcements
• Support employee engagement initiatives, recognition programs, and internal events
• Assist with employee surveys and feedback tools
• Ensure consistent messaging across employee channels (digital signage, newsletters, internal platforms)
• Contribute to internal communications planning, including emergency messaging

Content Creation & Brand Support:

• Write and edit engaging content for newsletters, blogs, internal memos, and social media
• Support social media content creation and scheduling
• Assist with website updates and digital communications
• Ensure all messaging aligns with brand standards and voice
• Track engagement metrics and provide performance insights

Guest & Community Communications:

• Draft and distribute guest-facing communications, including operational updates and event messaging
• Support community relations communications for local partners and stakeholders
• Monitor public channels and escalate concerns as appropriate

Why join us?

We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.

Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.

No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.

We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.

Apply Now (copy & paste the link into a new browser): https://sunpeaks.clearcompany.com/careers/jobs/4ef16670-fd23-0531-eacb-5297bb280f03/apply-source=3653085-CS-58771