St Vincent’s Health Australia is proud to be leading the future of connected and digitally enabled healthcare through two transformative national priorities:
St Vincent's Care at Home — St Vincent’s strategic vision for connected, virtual and at-home healthcare delivery
Medicare Mental Health Check In — Australia’s new free national digital mental health support service
This is an opportunity to join a purpose-driven organisation at the forefront of healthcare innovation and national system transformation.
As the Communications & Change Manager – Digital Health, you will play a critical role in shaping how these initiatives are understood, communicated and embedded across St Vincent’s and the broader healthcare ecosystem.
Founded by the Sisters of Charity in 1857, St Vincent’s Health Australia is Australia’s largest not-for-profit health and aged care provider.
For more than 165 years, St Vincent’s has delivered compassionate care, clinical excellence, research and innovation across public and private hospitals, aged care, virtual care and community services nationally.
Our vision is simple but powerful:
Every person, whoever and wherever they are, is served with excellent and compassionate care by a better and fairer health and aged care system.
Across Australia, our 30,000 employees help bring this vision to life every day through innovation, collaboration and purpose-led care.
St Vincent’s Care at Home provides national oversight of virtual and at-home services across St Vincent’s Health Australia.
Focused on human-first innovation and digitally enabled care, the division is reimagining how healthcare is delivered through connected care models, virtual services and integrated healthcare experiences that improve accessibility and outcomes for Australians.
Medicare Mental Health Check In is a landmark national digital mental health initiative delivered by St Vincent’s in partnership with the Australian Government.
The service provides free, accessible and evidence-based low-intensity CBT support for Australians experiencing early signs of stress, distress, anxiety and emerging mental health challenges.
Designed as part of the broader Medicare Mental Health ecosystem, the program aims to improve early access to care and support Australians before mental health challenges escalate into more complex presentations.
Reporting to the National Director, Service Growth, with a dotted line into the National Director Communications & Brand, this highly visible role will lead strategic communications, engagement and change initiatives across Bringing Care Home and the Medicare Mental Health Check In program.
You will work across executive leadership, strategy, communications, operational and clinical teams to develop impactful communication strategies that build understanding, alignment and engagement internally and externally.
This role will suit a highly capable communications professional who thrives in fast-paced and evolving environments, enjoys translating complexity into compelling messaging and is passionate about driving meaningful organisational and system-wide change.
Lead and deliver communications strategies supporting the Bringing Care Home initiative and Medicare Mental Health Check In service
Translate complex strategic priorities and change initiatives into clear, engaging and meaningful communications
Develop communication plans, messaging frameworks, stakeholder presentations and supporting engagement materials
Coordinate multi-channel communications across intranet, newsletters, digital content, video, social and employee engagement platforms
Support executive messaging, town halls and organisational engagement initiatives
Act as a key storyteller for Bringing Care Home and Medicare Mental Health Check In
Develop compelling stories and content that amplify innovation, service impact and transformation outcomes
Partner closely with operational, strategy and communications teams to support integrated communications delivery
Work with the Integration & Engagement Lead and broader MMHCI leadership team to support stakeholder communication activities nationally
Collaborate with Public Affairs, Advocacy and Communications teams across St Vincent’s nationally
Support communication activities aligned to Department requirements and service priorities
Identify reputational risks and opportunities in partnership with communications and media teams
Ensure communication approaches are aligned, values-led and audience-centred
Within your first 12 months, you will have:
Successfully implemented integrated communication strategies across both Bringing Care Home and Medicare Mental Health Check In initiatives
Increased organisational awareness and engagement regarding connected care transformation initiatives
Delivered impactful executive communications, stakeholder engagement campaigns and employee experience initiatives
Strengthened communication consistency and storytelling across multiple stakeholder groups
Helped position St Vincent’s as a leader in connected and digitally enabled healthcare
You are more than a communicator — you are a storyteller, connector and change champion who understands the power of communication in shaping culture, engagement and transformation.
You thrive in complex and fast-moving environments where no two days are the same, and where your ability to influence, engage and bring people on the journey genuinely matters.
You know how to take complex ideas, strategic priorities and transformational change initiatives and translate them into meaningful, human-centred communication that inspires action, builds trust and creates alignment.
You are someone who can confidently move between executive conversations, organisation-wide engagement campaigns and frontline storytelling — bringing clarity, empathy and purpose to every interaction.
You are collaborative by nature, highly organised and proactive in your approach, with the ability to balance multiple priorities while maintaining exceptional attention to detail and communication quality.
Most importantly, you are passionate about purpose-led work and using communication as a vehicle to improve experiences, strengthen connection and support meaningful healthcare transformation.
Demonstrated experience delivering impactful communications and engagement initiatives across complex stakeholder environments
Strong capability in translating change management and strategic priorities into clear, compelling and audience-focused communication plans and messaging
Exceptional writing, editing and storytelling skills across a broad range of communication channels and formats
Experience leading employee engagement initiatives, internal campaigns and event communications
Strong organisational and project management skills with the ability to manage competing priorities in fast-paced environments
A collaborative, adaptable and solutions-focused mindset with a willingness to roll up your sleeves and contribute wherever needed
Experience within healthcare, government or not-for-profit sectors
Exposure to organisational transformation, service reform or large-scale change initiatives
Understanding of digital health, virtual care or mental health service environments
Relevant tertiary qualifications in communications, media, marketing, public relations or a related discipline, or equivalent demonstrated experience.
Mission-led organisation grounded in compassion, justice, integrity and excellence
Hybrid and flexible working arrangements
Salary packaging benefits of up to $15,900 tax free
Nationally significant and purpose-driven work
Opportunity to shape major digital health transformation initiatives
Supportive, collaborative and values-driven culture
Professional growth and development opportunities
Mandatory Application Questions
As part of your application, please respond to the below targeted questions (maximum 500 words per question).
Applications submitted without responses to the mandatory questions may not be considered.
Please outline your experience delivering strategic communications and engagement initiatives within complex or large-scale organisations. Include examples of campaigns, change initiatives or stakeholder engagement activities you have led, along with the outcomes achieved.
2Change Management & Communication Translation
Describe a time where you translated a complex change, transformation or strategic initiative into clear and engaging communications for multiple stakeholder groups. Please outline your approach, communication methods used and the overall impact or outcome.
3. Storytelling, Project Management & Multi-Stakeholder Delivery
This role requires strong storytelling, organisational and stakeholder management capability within a fast-paced national environment. Please provide an example of how you successfully managed competing priorities, senior stakeholders and communication deliverables simultaneously while maintaining high-quality outcomes.
Because You’re Like Us
You believe communication has the power to drive meaningful change.
You are passionate about helping people understand, connect with and champion transformation initiatives that improve lives.
And you want your work to contribute to a better and fairer healthcare system for all Australians.
Employment is conditional upon the successful completion of all SVHA required pre-employment checks, including but not limited to reference checks, 100 points of identification, Right to Work verification, a Nationally Coordinated Criminal History Check (NCCHC), and relevant immunisation compliance requirements.
Equal Opportunity
St Vincent’s celebrates diversity and inclusion and is committed to equal employment opportunity for everyone.
We strongly encourage applications from people of Aboriginal and Torres Strait Islander backgrounds, culturally and linguistically diverse communities, people with disability and people with lived experience.
Ready to Apply?
If you are passionate about shaping the future of connected care and digital health communications in Australia, we would love to hear from you. Please note that only applications submitted through the official careers portal will be considered.
Please submit:
Your up-to-date CV
A tailored cover letter
Responses to the mandatory application questions
Applications will be reviewed as they are received, and the advertisement may close earlier than the listed closing date.
6 June 2026 11:59pm
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit https /www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au
View Reconciliation Action Plan
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
