Career Directions Ltd

Communications and IT Representative

Career Directions Ltd  •  Nairobi, KE (Onsite)  •  3 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description


We are seeking a creative and tech-savvy Communications & IT Representative to manage our
digital communication channels, website, CRM platform, and online presence. The ideal
candidate will combine strong communication and content creation skills with basic technical
knowledge to support our digital platforms and enhance customer engagement.

Key Responsibilities

  • Manage and update the company website, ensuring content is current and functional.

  • Create engaging content, including graphics, photos, videos, and marketing materials.

  • Manage the company's social media platforms and execute digital campaigns.

  • Maintain and administer the CRM portal, ensuring accurate customer data and system
    functionality.

  • Capture and edit photographs and videos for marketing and corporate communications.

  • Track customer feedback and prepare reports to support service improvement.

  • Perform basic website and CRM coding, troubleshooting, and system updates.

  • Monitor website, CRM, and social media performance and provide regular reports.

  • Support branding and communication initiatives across the organization.


Requirements


  • Bachelor's Degree in Communications, Information Technology, Digital Marketing,
    Graphic Design, Computer Science, or a related field.

  • At least 3 years' relevant experience in digital communications, website management, or
    digital marketing.

  • Experience managing websites, CRM systems, and social media platforms.
    Required Skills

  • Graphic design (Canva, Adobe Creative Suite or similar).

  • Photography and videography.

  • Basic video editing.

  • Website coding (HTML/CSS or CMS platforms such as WordPress).

  • CRM management.

  • Excellent written and verbal communication skills.
Career Directions Ltd

About Career Directions Ltd

CDL is a proactive Human Resource Management consultancy firm specializing in Strategic Labour Force Outsourcing, Recruitment, Training, Payroll Processing and Total Human Resource Management. Since 2003, we have been a one-stop shop for all HR related queries and support in and around East Africa. We champion best practice in Human Resource while going the extra mile to proactively address workers needs in order to achieve optimum productivity & profitability.

Our Mission

To support and contribute to our partners success while improving the lives'​ of the community.

Our Vision

To be a partner of choice in providing quality manpower outsourcing solutions.

Our Core Values

1.Professionalism: Conducting our business in the most professional way

2.Respect: Giving due respect to self and others and maintain the environment of teamwork and growth.

3.Passion: To be passionate in all we do.

4.Integrity: To act with honesty and integrity without compromising the truth.

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Nairobi, KE
Year Founded
2003
Social Media