Job Description

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

We are seeking an enthusiastic Communications Agent to support customer engagement, outreach initiatives, and public-facing activities. This role is ideal for individuals who enjoy building relationships, delivering excellent service, and representing the company in a professional and positive manner.

Responsibilities

Communicate with customers and visitors to provide information about company products and services.
Build and maintain positive relationships with customers and community members.
Assist with coordinating promotional activities and outreach programs.
Respond to general inquiries with professionalism and courtesy.
Maintain accurate records of communication and engagement activities.
Gather customer feedback and share observations with the team.
Collaborate with colleagues to support communication objectives.
Represent the company professionally during outreach initiatives and events.
Participate in ongoing training and professional development.

Qualifications

High school diploma or equivalent required.
Strong verbal and interpersonal communication skills.
Excellent customer service and relationship-building abilities.
Positive attitude and professional demeanor.
Strong organizational and time-management skills.
Ability to multitask in a fast-paced environment.
Dependable with strong attention to detail.

Additional Information

Competitive salary ($45,000–$50,000 annually)
Career growth opportunities
Professional development and ongoing training
Collaborative and supportive work environment
Paid time off
Health, dental, and vision insurance
Retirement savings plan
Employee assistance program
Work-life balance
Performance recognition programs

About SharpContra

Welcome to SharpContra, where marketing meets mischief, and creativity knows no bounds! We’re not your average marketing firm – we’re a powerhouse of innovative thinkers, trendsetters, and trailblazers who are passionate about helping brands shine in the spotlight.

Who We Are:

At SharpContra, we’re a dynamic team of marketers, designers, strategists, and storytellers united by our love for all things creative. With a blend of expertise, enthusiasm, and a touch of irreverence, we’re here to shake up the marketing world and inject some fun into every project we touch.

Our Philosophy:

We believe that marketing shouldn’t be a chore – it should be an adventure! That’s why we approach every project with a sense of curiosity and playfulness, always ready to explore new ideas and push the boundaries of what’s possible. Whether we’re crafting a killer campaign or designing a jaw-dropping brand identity, we’re committed to delivering results that make both our clients and us proud.

What Sets Us Apart:

Innovation with Attitude: We’re not afraid to think outside the box – in fact, we’ve never even seen the box! With a bold approach to creativity and a penchant for the unexpected, we’ll help your brand stand out in a sea of sameness.

Passion for Collaboration: We believe that the best ideas are born from collaboration. That’s why we work closely with our clients every step of the way, ensuring that their vision is brought to life with precision and flair.

Results-Driven Excellence: While we love to have fun, we take our work seriously. Our team is dedicated to delivering measurable results that drive growth, engagement, and – most importantly – smiles.

Industry

Marketing & Advertising

Company Size

1-10 employees

Headquarters

Austin, Texas

Year Founded

2019

Website

sharpcontra.com

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