Job Description

Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that’s as unique as each of our clients. We saw a need for a service that goes beyond generic solutions and decided to create one.

We are seeking an enthusiastic Communications Agent to support outreach initiatives, customer engagement activities, and relationship-building efforts. This role is ideal for individuals who enjoy interacting with people, delivering information clearly, and contributing to a positive customer experience.

Responsibilities

• Engage with customers and community members in a professional manner.
• Support outreach and engagement initiatives.
• Assist with promotional activities and customer-facing events.
• Build and maintain positive relationships with customers.
• Gather feedback and share insights with team members.
• Maintain accurate records of communication and outreach activities.
• Collaborate with colleagues to support engagement goals.
• Represent the company professionally during events and outreach efforts.
• Assist with administrative tasks related to communications projects.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Excellent interpersonal and relationship-building abilities.
• Positive attitude and professional demeanor.
• Strong organizational and multitasking skills.
• Ability to work effectively in a team environment.
• Attention to detail and problem-solving skills.

Additional Information

• Competitive annual salary of $50,000 – $54,000
• Structured leadership development and training program.
• Clear career advancement and growth opportunities.
• Mentorship from experienced professionals and business leaders.
• Skill development in leadership, communication, project management, and business operations.
• Collaborative and supportive workplace culture.
• Exposure to multiple areas of business operations.
• Performance-based advancement opportunities.
• Professional development resources and ongoing learning opportunities.
• Opportunity to build a long-term career with a growing organization.