Job Description

Position Type:

Permanent

Closing date:

Full careers. Full lives.

Join the Medavie Health NL Team

Are you looking for a fulfilling career that makes a meaningful impact on your life, and the lives of others? As the provider of emergency medical services and medical communications operations across Newfoundland and Labrador, Medavie Health NL (MHNL) is proud to offer career opportunities for professionals who share our strong commitment to delivering healthcare to communities throughout Newfoundland and Labrador.

If you're a passionate professional seeking a unique and meaningful career, MHNL is your destination. Join our team and achieve your full potential in a supportive and dynamic environment.

Reporting to the Manager, Communications & External Relations, the Communications Advisor plays a key role in supporting internal and external communications, employee engagement, and organizational initiatives across Medavie Health Services operations in Newfoundland and Labrador.

Working closely with leaders, project teams, and colleagues across MHNL, the successful candidate will help plan and deliver communication strategies that inform, engage, and connect employees while supporting key business priorities, organizational change, and operational initiatives. The ideal candidate is a strong writer and relationship-builder who thrives in a fast-paced environment, enjoys collaborating with interest groups, and can manage multiple priorities with confidence and professionalism.

Responsibilities include:

• Developing and delivering communication plans and strategies that support organizational priorities, business initiatives, operational updates, and key projects across MHNL .
• Creating, editing, and coordinating content for a variety of communication channels, including newsletters, employee updates, presentations, key messages, speaking notes, website content, social media posts, and other communication materials.
• Supporting employee engagement and internal communication initiatives by ensuring employees receive clear, timely, and relevant information that aligns with organizational objectives.
• Providing communications support for change management, organizational projects, and cross-functional initiatives, working closely with leaders and project teams to develop and implement effective communication approaches.
• Building strong relationships internally to gather information, identify communication needs, and provide strategic communications advice and support.
• Monitoring of key regional and national news media to identify issues that may impact the operations and/or reputation of the organization and providing media support as needed.
• Coordinating and supporting employee meetings, leadership communications, town halls, and other engagement activities.
• Ensuring communications are consistent, aligned with organizational priorities, and reflect Medavie's brand, values, and culture.
• Monitoring emerging issues, trends, and developments that may impact employees, operations, or organizational reputation, and providing communications support as needed.
• Collaborating with communications colleagues across Medavie to share best practices, support enterprise initiatives, and contribute to the development of integrated communication strategies.
• Tracking, measuring, and reporting on communication activities and outcomes to support continuous improvement.

Professional Qualifications & Competencies:

• Minimum of 3-5 years of progressive experience in a strategic communications role.
• Post-secondary education in Communications, Public Relations, or another related field.
• Have excellent verbal and written communication skills, and strong attention to detail.
• Demonstrate the ability to translate corporate vision into targeted communications strategies and deliver those initiatives.
• Proven delivery of communications strategies in a fast-paced environment with tight timelines.
• Team player with a focus on supporting colleagues, trying new approaches and delivering results.
• Strong interpersonal, project management and relationship-building skills, with an ability to work with various stakeholder teams in a fast-paced environment, across locations and operating companies.
• A self-starter and problem-solver who works independently and as part of a geographically dispersed team.
• Understanding of communications strategies; in emergency medical services and/or the healthcare industry.
• Flexibility to work outside of normal hours and open to occasional travel.

Salary Range: $70,000 to $85,000

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

While Medavie may use automated tools, including AI, to support application screening, candidates are expected to complete all recruitment interactions independently—without AI assistance—to ensure a fair and equitable process.

Who we are

MHNL is the selected proponent to design, manage and operate a single, integrated road and air ambulance service in Newfoundland and Labrador. We are an incorporated, wholly owned NL-based subsidiary of Medavie Health Services (MHS), the largest contracted provider of emergency management services in Canada and a national leader in primary health care solutions, including mobile integrated health and community paramedicine programs.

Together with Medavie Blue Cross, MHS is part of Medavie, a national health solutions partner and innovative leader in benefits management, health management, and healthcare delivery. Backed by our team of over 8,200 dedicated professionals, we exist to improve the wellbeing of Canadians so that every life can be lived to the fullest.

We’re one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and certified Rainbow Registered as an organization that champions diversity, equity and inclusion. We foster a culture of caring where people are celebrated beyond their roles and valued for who they are and what they contribute.

If you share our mission of improving the wellbeing of Canadians, join our team.

What it’s like to work with us

We are more than just a workplace – we are a people-focused, visionary organization dedicated to fostering well-being and making a meaningful impact on the lives of our employees and the Communities we serve.

We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits by offering opportunities for personal and professional growth, meaningful experiences, and supportive leadership. At Medavie, you’ll find more than just a job — you’ll find a pathway to a full and rewarding career.

We welcome diversity

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws.

We put safety first

Employees of MHNL are accountable to our patients and coworkers by participating in and supporting all safety-related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.

Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: humanresources@medaviehs.com.