Salary Ran ge: $87,000.00 - $116,745.00, TM1690 and Wage Grade 6
Hiring Zone: $95,388.00 - $103,420.00
About the Division
The Communications Division delivers effective marketing and communications to the public and City staff. Through a centralized approach that nurtures growth and opportunity for its staff, the Communications division focuses on proactive storytelling that puts the City, and its divisions – as partners – at the centre. Integrated communications and marketing activities align with the broader organizational strategy and drive measurable impact.
The Strategy & Relationships Centre of Excellence, within the Communications Division, supports all City divisions and is responsible for providing strategic, expert communications leadership to City staff, including leading proactive and innovative strategy development and planning, project management, anticipating and coordinating strategic communications needs against corporate objectives and priorities, developing collaborative relationships, and monitoring and measuring results.
The Communications Advisor will work within the Strategy & Relationships Centre of Excellence in the Communications Division, supporting strategic communications planning and execution for assigned service areas. Two roles are being hired: one focused on Infrastructure Services and one focused on Community and Emergency Services. Both positions work closely with divisional partners to provide expert communications leadership, issues management support, and high‑quality public‑facing content.
As a primary communications contact for assigned divisions, the Advisor provides strategic counsel, develops integrated communications strategies and workplans, and leads project management for key initiatives. The role also supports content development for public education (web, social, digital), along with media relations and issues management.
Strategy & Relationships Lead — Community and Emergency Services (EDC Focus)
This role will primarily support the Community and Emergency Services service area, with a focus on Economic Development and Culture (EDC). EDC works to make Toronto a place where business and culture thrive, advancing the city’s prosperity, opportunity and liveability.
Experience supporting arts, culture, museums, film and entertainment, business growth or related sectors is a strong asset.
Strategy & Relationships Lead — Infrastructure Services (ECS Focus)
This role will primarily support the Infrastructure Services service area, with a focus on Engineering and Construction Services (ECS). ECS delivers more than $1 billion annually in the City’s capital program, managing complex, high‑profile and technically detailed projects.
Experience supporting infrastructure, engineering, construction or capital projects is a strong asset.
Major Responsibilities:
Acts as the primary communications advisor and strategic partner to assigned City divisions.
Provides expert communications advice and counsel on complex, high‑profile and politically sensitive initiatives.
Leads the development of annual communications workplans and project‑specific strategies aligned with divisional and corporate priorities.
Serves as project manager for communications initiatives, coordinating planning, execution, measurement and reporting in collaboration with other Centres of Excellence.
Builds and maintains strong working relationships with divisional leadership, subject‑matter experts and internal partners.
Supports proactive and reactive communications planning related to major capital projects and public‑facing infrastructure work.
Develops and edits content for public education materials, including website content, social media posts, digital products and other communications tools.
Ensures communications activities align with corporate standards, accessibility requirements and City policies.
Monitors issues, risks and emerging trends and provides timely advice to support informed decision‑making.
Key Qualifications:
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request Learn more about the City’s Hiring Policies and Accommodation Process
The City of Toronto is committed to fostering a positive and progressive workplace culture, and strives to build a workforce that reflects the citizens it serves. We are committed to building a high performing public service, with strong and effective leaders to enable service excellence, through high engagement and healthy and safe workplaces.
Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses.
Toronto Public Service consists of approximately 35,771 employees, providing programs and services to Toronto residents, businesses and visitors. Additionally, the City of Toronto has a number of agencies and corporations including the Toronto Police Service, Toronto Public Library and the Toronto Transit Commission, which make up the broader municipal organization.
There are 44 operating divisions and offices providing an extensive level of programs and services. We offer diverse career opportunities across a wide variety of professional, trade, administrative, managerial and other employment roles.
The Toronto Public Service has won numerous awards for quality, innovation and efficiency in delivering citizen-focused services. We are proud to have been named one of Canada's Top 100 Employers, Canada's Best Diversity Employers, Top Family Friendly Employers and Greater Toronto's Top Employers.
Consider joining the award-winning Toronto Public Service and help us make a difference in a great City!
