Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information. Receive class registration & physician referral calls. May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations.
Communication Service Operator
Mercy Hospital Washington
901 E 5th Street
Washington, MO 63090
Schedule: Full Time, 40 hours/week
Why You’ll Love Working Here
Exceptional Benefits Starting Day One:
Comprehensive Health Coverage – Medical, dental, and vision through United Healthcare
Generous PTO – Up to 34 days annually, including holidays, vacation, personal time, and short-term illness
Paid Parental Leave – Supporting you and your growing family
401(k) with Employer Match – Invest in your future with confidence
Tuition Reimbursement – Up to $2,000/year for continuing education
Dependent Care FSA Contribution – $100/month for eligible participants
Paid Volunteer Time – Give back to your community while on the clock
Free Parking – Convenience that saves you time and money
Career Growth Opportunities – Advance your skills and grow within Mercy
Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information. Receive class registration & physician referral calls. May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

At Mercy, care is more than a job - it’s a calling.
Every day, our caregivers bring compassion, skill and purpose to the communities we serve across Arkansas, Kansas, Missouri and Oklahoma. Whether you're building your career at the bedside, in a clinic or supporting care behind the scenes, you’ll find meaningful ways to make an impact - while growing in a way that’s uniquely yours.
As a physician-led, integrated health system with more than 50 hospitals and nearly 1,000 care sites, Mercy combines advanced technology, collaboration and a shared commitment to better care.
Rooted in a faith-based mission and inspired by the legacy of the Sisters of Mercy, our work is guided by a deep sense of purpose - to care for the whole person and serve our communities with compassion and dignity.
Here, you’ll find an environment where you’re supported to grow, connected to a team that cares and empowered to do your best work.
Because at Mercy, there are many paths - but one calling.