JOB LOCATION - Scranton Regional Hospital - 2nd shift
POSITION PURPOSE
The Telecommunications Operator is the initial contact the public contacts for assistance at multiple sites. This position is
responsible for all departments to receive their calls accurately and timely, along with initiating all alarm, code and on-call
procedures. On call procedures include pathways that are detailed that must be followed at all times. The
Telecommunications Operator is the regional Transfer for Center. Operators who receives patient transfers (both in and
out) access all parties by type transfer and completes transfer reports on Lynx System.
POSITION QUALIFICATION
Experience/Specialized Skills/Aptitudes
Clear, concise diction. Excellent telephone and reception manners. Good memory. Good judgment. Public Relations
ability. Multi-tasking and remaining calm under pressure mandatory. Must be able to quickly arise from a sitting position
to answer/respond to code alarms. Preference for meeting and serving customers and concise detail oriented person is
needed.
Commonwealth Health is a trusted community healthcare provider serving Northeastern Pennsylvania with compassionate, high‑quality care. Our hospitals, clinics, and outpatient services are dedicated to ensuring accessible healthcare close to home for patients and families across the region.
We share a commitment to exceptional care – from modern treatments and technology to the talented doctors, nurses and staff working together to make our network a great places to receive care.
As part of Tenor Health Foundation, Commonwealth Health remains fully operational with no interruptions in care. Our providers, staff, and services remain in place so patients can continue receiving care from the teams they know and trust.
Just as with other Tenor Health Foundation hospitals, our nonprofit ownership reinforces a mission‑driven focus on community health, stability, and long‑term sustainability. This allows us to invest in quality care now and for the future.
Acute Care Hospitals
• Moses Taylor Hospital
• Regional Hospital of Scranton
• Wilkes-Barre General Hospital
Affiliated Physician Practice
• Commonwealth Health Physician Network
160 primary care & specialty providers
