Job Description

As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and the communities where we live and work. We are dedicated to recognizing, rewarding, and supporting every achievement, no matter how big or small. It’s all part of creating incredible memories together. Find your path in a career that truly matters, where you’ll feel a sense of belonging. Join our growing team, passionate about growth. We are looking for a Common Area Attendant to join our team in MountainLoft, a Hilton Vacation Club in Gatlinburg, TN.

What will I be doing?

• Maintain the cleanliness of public areas including stairwells, railings, walkways, elevators, hallways, trash rooms, and outdoor spaces in accordance with HGV quality and efficiency standards.
• Ensure the lobby and all glass surfaces are spotless, creating a welcoming and well-maintained environment for guests.
• Collect, restock, and supervise inventory of pool towels; remove used towels promptly to support cleanliness and minimize loss.
• Maintain all shower houses, and locker rooms.
• Ensure the cleanliness, sanitation, and presentation of non-room areas such as lobbies, hallways, restrooms, and fitness centers.
• Demonstrates knowledge of the Hilton Grand Vacation property and delivers excellent service with a positive, professional demeanor.
• Maintain a clean and organized workstations at all times.
• Perform additional duties as needed requested by leadership team.

To fulfill this role optimally, you must possess the following minimum qualifications and experience:

What are we looking for?

• Positive interpersonal skills.
• Strong organizational skills, attention to detail, and to balance multiple duties and assignments in a fast-paced work environment.
• Able to handle pushing and pulling carts and equipment. Bend, squat, and lift up to 50 lbs.
• Open and flexible availability, including weekends and holidays.
• Work a full shift (8 hours) walking/standing with or without reasonable accommodation.
• Prior hospitality experience, preferred.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What will I be doing?

• Maintain the cleanliness of public areas including stairwells, railings, walkways, elevators, hallways, trash rooms, and outdoor spaces in accordance with HGV quality and efficiency standards.
• Ensure the lobby and all glass surfaces are spotless, creating a welcoming and well-maintained environment for guests.
• Collect, restock, and supervise inventory of pool towels; remove used towels promptly to support cleanliness and minimize loss.
• Maintain all shower houses, and locker rooms.
• Ensure the cleanliness, sanitation, and presentation of non-room areas such as lobbies, hallways, restrooms, and fitness centers.
• Demonstrates knowledge of the Hilton Grand Vacation property and delivers excellent service with a positive, professional demeanor.
• Maintain a clean and organized workstations at all times.
• Perform additional duties as needed requested by leadership team.

To fulfill this role optimally, you must possess the following minimum qualifications and experience:

What are we looking for?

• Positive interpersonal skills.
• Strong organizational skills, attention to detail, and to balance multiple duties and assignments in a fast-paced work environment.
• Able to handle pushing and pulling carts and equipment. Bend, squat, and lift up to 50 lbs.
• Open and flexible availability, including weekends and holidays.
• Work a full shift (8 hours) walking/standing with or without reasonable accommodation.
• Prior hospitality experience, preferred.

What makes Hilton Grand Vacations unique?

There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together.

Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today.