VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture #LI-Hybrid #_VOIS
• Calculate and validate commission schemes and payouts by applying complex business rules, incentive logic, and eligibility criteria with a high level of accuracy.
• Analyse data trends to identify potential issues, and lead investigations in collaboration with cross-functional teams to reach effective resolutions.
• Develop, extract, and maintain commission-related reports and dashboards, ensuring accuracy, consistency, and compliance with defined standards.
• Prepare and distribute commission reports and analyses to stakeholders, ensuring timely and accurate delivery.
• Support ongoing operational needs, ensuring services are delivered within agreed SLAs and aligned with shared timelines.
• Demonstrates strong numerical, analytical, and problem-solving skills, with the ability to interpret complex data and generate meaningful insights.
• Able to manage multiple priorities with accuracy, attention to detail, and strong organisational skills.
• Communicates effectively and collaborates confidently with stakeholders across functions.
• Shows initiative, accountability, and a commitment to continuous improvement and process optimisation.
• Holds a degree in Economics, Informatics, Mathematics, or a related field.
• Demonstrates proficiency in Microsoft 365 tools; knowledge of Power BI, commission tools, or ERP systems is advantageous.
• Has strong communication skills in English and Italian, both written and verbal.
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
• Opportunity to gain hands-on experience in commission processing, reporting, and analytics within a global organization.
• Exposure to cross-functional collaboration and stakeholder engagement across markets.
• A structured environment with defined processes that supports continuous learning and improvement.
• Experience working with advanced tools and systems used in financial and analytical operations.
• Advanced data analysis, validation, and reporting techniques.
• Commission process governance and incentive scheme management.
• Stakeholder communication and collaboration in a multinational environment.
• Use of analytical tools such as Microsoft 365 applications, and exposure to Power BI and ERP systems.
• Problem-solving techniques applied to complex operational and financial datasets.
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
#JDEnhancedByTARA
At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us.
Through our technology we empower people, connecting everyone regardless of who they are or where they live, we protect the planet and help our customers do the same.
But we’re not just shaping the future of technology for our customers – we’re shaping the future for everyone who joins our team too. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable, more inclusive world.
If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities and support to help you belong and make a real impact.
#TogetherWeCan
