Natural Factors

Commissary Associate (Part time)

Natural Factors  •  $22.50 - $24/hr  •  Coquitlam, CA (Onsite)  •  52 minutes ago
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Job Description

Are you passionate about customer service and creating a welcoming experience for others? We're looking for a detail-oriented and customer-focused Commissary Associate to help support our Employee Commissary operations. In this role, you'll play a key part in providing excellent service, managing inventory, and ensuring our commissary remains organized, well-stocked, and running smoothly.

Job Status: Permanent Part-Time
Shift: Monday to Friday, 8:00am to 4:30pm
Work Location: Onsite
Hourly Range: $22.50/hr - $24.00/hr

In this role, you will:
• Deliver outstanding customer service by providing product knowledge and assisting employees and guests with their purchases.
• Process sales transactions accurately through the point-of-sale system and handle a variety of payment methods.
• Monitor inventory levels, complete cycle counts, and ensure inventory records remain accurate across Shopify, Syspro, and related systems.
• Coordinate product shipments to staff outside the Coquitlam area and collaborate with internal departments to resolve inquiries and issues.
• Merchandise new products, maintain commissary displays, and support the management of discounted short-dated and damaged inventory.
You have:
• A minimum of 1 year of experience in a frontline customer service role.
• At least 1 year of experience using retail POS systems and e-commerce platforms such as Shopify.
• Strong computer skills, including proficiency with Microsoft Word, Excel, and Outlook.
• Excellent English verbal and written communication skills.
• Experience or knowledge within the health industry, as well as Syspro experience, considered strong assets.
You get:
• Great benefits package (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program)
• Company-provided RRSP
• $200 safety boot voucher & company-provided PPE (if applicable)
• $300 per year to spend on company products
• Employee discount pricing
• Employee appreciation events & rewards
• Free onsite parking
• Bus pass reimbursement
• Exclusive discounts with various vendors
Why us?
• We’re much bigger than you think – 30+ natural health brands loved across North America.
• Proudly Canadian-owned & operated.
Learn more about us here: https://ca.naturalfactors.com/pages/our-nature

This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!

All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.
Natural Factors

About Natural Factors

As a leading manufacturer of natural health formulas, Factors invests in people, science, and technology to facilitate the delivery of supplements which marry the wisdom of ancient herbal physicians and the science of modern clinical research to enhance the health of consumers worldwide.

Factors is a Canadian family-owned business with head office in British Columbia, operating for more than 50 years. From organic herbal farming in the Okanagan to state-of-the-art manufacturing operations in both British Columbia and Washington State (USA), we ensure reliable standards with extensive quality control testing in our laboratories that are among the finest in North America.

Our Mission statement: To enhance the wellbeing of our customers – through research, development, and delivery of effective nutritional supplements and other health-building products, and to contribute to the lives of our business partners including customers, employees, suppliers and the communities we serve in a cooperative a sustainable manner.

Many thrilling and innovative things are taking place at Factors such as new facilities, new equipment, new processes, and new members joining our team. Last year, we launched a new Core Values Rewards program for staff demonstrating our seven key Core Values: Hard Work/Balanced Life, Innovation & Imagination, Sustainability, Industry leading Quality & Service, Continuous Improvement, Integrity in Leadership, and Passion.

We are proud to have a core group of loyal long term staff as well as dynamic new hires joining our team. We are continuously working with employees to jointly create the type of environment that contributes to the employee experience being both positive and fulfilling.

Factors employees feel responsible for the products we produce and sell. We know we are helping people create better health and we take pride in our socially responsible and environmentally sustainable production practices.

Industry
Arts & Entertainment
Company Size
501-1,000 employees
Headquarters
Coquitlam, CA
Year Founded
1950
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