Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Perched on a rocky promontory high above the Ionian Sea, the iconic San Domenico Palace welcomes you to a 14th-century convent reimagined. Swim in our clifftop infinity pool, stroll in magnificent Italian gardens, soak in the history, savour Michelin-starred dining and escape into a Four Seasons world of timeless beauty.

About the role

Reporting to the Outlet Manager and supporting the Pool & Bar team, you will contribute to delivering an exceptional Pool & Bar experience through attentive, efficient, and personalized service. Your role will include assisting with food and beverage service in the pool area, supporting the setup and upkeep of service stations, delivering orders to Guests, and ensuring poolside areas are maintained to the highest standards. You will work closely with the team to create a refined, relaxed, and welcoming luxury experience for every Guest.

What you will do

• Support the Pool & Bar team in delivering food and beverages to Guests at sun loungers and tables, ensuring orders are served promptly, accurately, and professionally.

• Assist in describing menu items and beverage offerings to Guests, communicating any special requests or dietary requirements to the bar and kitchen team through the hotel’s point-of-sales system.

• Maintain cleanliness and organization of poolside areas, bar counters, tables, loungers, and service stations throughout the shift, ensuring all areas reflect the hotel’s luxury standards.

• Assist with the setup and breakdown of the pool and bar operation, including preparation of mise en place, polishing glassware and cutlery, replenishing supplies, and organizing service equipment.

• Follow all health, safety, hygiene, and service standards in line with hotel procedures.

What you bring

• High school education or equivalent experience.

• Previous experience in restaurants, bars, hotels, resorts, beach clubs, or pool operations is preferred, ideally within a luxury hospitality environment.

• Positive attitude, willingness to learn, strong teamwork skills, and a passion for hospitality and Guest service.

• Strong attention to detail and the ability to work efficiently in a fast-paced outdoor environment.

• Ability to carry trays and work comfortably in an outdoor poolside setting.

• Ability to read, speak, and understand English and Italian.

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Complimentary Dry Cleaning for Employee Uniforms

• Meals available at our Employee Restaurant

• Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year

• Employee Recognition Programs

• Opportunities to build a successful career with global potential

Schedule & Hours:

• This is a full-time position

• The candidate must have a flexible schedule and work also on weekends and holidays.

This position is based at the San Domenico Palace in Taormina and the contract is seasonal. You must possess the legal right to work in Italy.