Job Description

Put your commercial insurance experience to work and take the next step into underwriting.

Hastings Insurance is seeking a Commercial Underwriting Technician to join our Commercial Lines Support team. If you have experience servicing commercial accounts, working with policy changes and coverage information, or supporting customers and producers in an agency or carrier environment, this role offers an opportunity to build on that experience while developing your underwriting expertise.

In this role, you'll review and process commercial business, make decisions within established underwriting authority, and partner with underwriters and our agents to support an assigned territory. You'll play an important part in delivering responsive service to our agency partners while helping Hastings write sound, profitable commercial business.

What You'll Do:

• Review, approve, and process commercial insurance applications within assigned authority and underwriting guidelines.
• Review and process commercial policy changes and endorsements within established authority.
• Prepare policy changes requiring additional underwriting review or approval.
• Partner with commercial underwriters to service an assigned territory and support profitable growth.
• Communicate with Hastings agency partners to answer questions, gather information, and provide responsive, professional service.
• Apply underwriting guidelines and established authority when reviewing commercial business.
• Collaborate with fellow underwriting technicians, providing coverage and support across the team as needed.
• Continue developing your commercial insurance and underwriting knowledge through hands-on experience, training, and professional development.

What You'll Bring:

• High school diploma or GED required.
• Commercial lines insurance experience, preferably within an independent insurance agency, carrier, or similar insurance environment.
• Experience servicing commercial accounts, processing policy changes or endorsements, or working with commercial insurance coverage and policy information.
• Working knowledge of commercial insurance terminology, coverages, and policy structure.
• Ability to assess and interpret underwriting guidelines, procedures, and established authority.
• Strong attention to detail and the ability to manage multiple priorities.
• Strong verbal and written communication skills with an engaging, customer-focused approach.
• Comfort working with various insurance systems and standard Microsoft Office applications.
• INS coursework, insurance designations, or other industry education preferred but not required.

Location & Schedule:

This full-time, houlry position will generally work Monday through Friday, 8:00 a.m. to 4:30 p.m. Eastern Time. This position follows a hybrid work arrangement, with regular in-person work required at our Hastings, Michigan headquarters (typically at least one in-office day per month). Candidates must reside within a reasonable commuting distance of Hastings or be willing to relocate at their own expense.

About Hastings Insurance:

For more than 135 years, Hastings Insurance has helped individuals, families, and businesses protect what matters most. As a trusted partner to independent agents and policyholders, we've earned a reputation for financial strength, exceptional service, and long-term stability, including an A (Excellent) financial strength rating from A.M. Best.

While we're proud of our history, we're equally focused on the future. We're investing in technology, strengthening partnerships with independent agents, and continuously evolving our products and services to meet the changing needs of our customers.

Just as importantly, we're investing in our people. Employees enjoy a collaborative, down-to-earth culture where initiative is valued, growth is encouraged, and good work is recognized. We offer competitive pay and benefits, including a 401(k) with company matching contributions, generous paid time off, tuition and professional development assistance, and company performance-based incentive compensation opportunities.

Our Organizational Commitment:

At Hastings Insurance, we believe our people are our greatest strength. We foster a workplace where employees are treated with respect, supported in their growth, and empowered to contribute. We know that diverse perspectives lead to stronger collaboration, better decisions, and better outcomes for our customers and communities.

We are proud to be an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any legally protected characteristic.

If you require a reasonable accommodation during the application or interview process, please contact our Talent Acquisition team at 800-442-8277.