CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model
This role requires a proven leader who can drive commercial performance through effective account management, customer retention, and portfolio growth while ensuring strong governance, risk mitigation, and operational excellence.
The position is critical in developing high-performing teams, strengthening strategic customer relationships, and collaborating cross-functionally to deliver sustainable business growth and exceptional customer outcomes.
Key Responsibilities May Include:
This role includes the management of our Inside Sales Team which involves working as part of a wider commercial function, focusing on growth and encouraging the identification and progression of new leads and opportunities, in addition to managing a team responsible for a pool of small existing customers. Your primary role is to develop a team of sales-oriented individuals, encouraging a growth mindset while ensuring we have the best processes in place to ensure a great customer experience as part of our onboarding process.
Improved Customer Experience
Have the freedom to challenge the status quo and facilitate change, continuously improving our processes for our internal teams & our customers
Accelerate Growth
Use alerts and KPIs to proactively identify where support is needed for you’re your team and work with individuals to solve problems and remove blockers
Marketing Initiatives
Collaborate with other areas of the business to grow existing business, driving the use of new products & services through targeted marketing campaigns
Protect & Win
Ensure customers are onboarded efficiently while eliminating threat from our competitors, build effective proposals and apply negotiation skills to win business and retain existing business.
Innovation
Be at the forefront of our newest products and service offerings, often being the first to trial new ideas and ways of doing business
Authority & Decision Making
Management and distribution of team workload
Negotiation/decision making to resolve audits, disputed invoices for a large group of small existing customers
Upskilling team members to develop a strong team with a growth mindset
Key decision making on new processes, improvements and large projects
Hybrid Remote
Account Management, Building Rapport, Coaching, Collaboration, Commercial Sustainability, Customer Experience (CX), Customer Partnerships, Data Storytelling, Digital Customer Solutions (Dcs), Disruptive Thinking, Feedback, Inclusive Leadership, Leading Change, Leading Customer Centric Teams, Motivating Teams, Negotiation, Our Business, Prioritization, Relationship Management, Sales Communications, Self-Awareness, Value Propositions
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.
CHEP helps move more goods to more people, in more places than any other organisation on earth. Its pallets, crates and containers form the invisible backbone of the global supply chain and the world’s biggest brands trust CHEP to help them transport their goods more efficiently, sustainably and safely.
As pioneers of the sharing economy, CHEP created one of the world's most sustainable logistics businesses through the share and reuse of its platforms under a model known as ‘pooling’. CHEP primarily serves the fast-moving consumer goods (e.g. dry food, grocery, and health and personal care), fresh produce, beverage, retail and general manufacturing industries.
CHEP employs approximately 13,000 people and believes in the power of collective intelligence through diversity, inclusion and teamwork. CHEP owns approximately 347 million pallets, crates and containers through a network of more than 750 service centres, supporting more than 500,000 customer touch-points for global brands such as Procter & Gamble, Sysco and Nestlé.
CHEP is part of the Brambles Group and operates in approximately 60 countries with its largest operations in North America and Europe.
For more information, visit www.chep.com.
