Job Description
Location: Hybrid working in Leeds or London
Salary: £45,000 per year
About us
At Arbor, we’re on a mission to transform the way schools work for the better.
We believe in a future of work in schools where being challenged doesn’t mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day.
Our MIS and school management tools are already making a difference in over 12,500 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days.
At the heart of our brand is a recognition that the challenges schools face today aren’t just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn.
About the role
The Commercial Team is large, fast-moving and operationally complex. To keep it running smoothly, we need a Commercial Team Coordinator to be the operational backbone and glue across a 250+ person commercial organisation. You will work directly with the Chief Commercial Officer (CCO) and the commercial leadership team to ensure the function operates with rhythm, clarity, and discipline.
This is a hands-on, execution-focused role where you will manage multiple diaries, handle internal communications, coordinate logistics, and support exciting events like Sales Kick-offs and conferences. It is a brilliant opportunity for someone who wants to learn how a modern commercial organisation works from the inside, offering a strong launchpad for progression into a wider commercial career path.
Core responsibilities
Run the commercial team's operating rhythm
- Own the scheduling and logistics of recurring meetings—including leadership team meetings, all-hands, team off-sites, monthly business reviews, and 1:1s.
- Prepare agendas, circulate pre-reads, take clear notes, and follow up on actions to make sure nothing falls through the cracks.
- Maintain a shared view of upcoming commercial team milestones, events, and key dates to help drive project work.
Support the CCO day-to-day
- Manage the CCO's commercial-related diary, prioritising time on what matters most.
- Prepare meeting packs, briefings, and short summaries ahead of internal and external meetings, ensuring sensitive data is handled securely and appropriately.
- Coordinate the CCO’s input into Key Group executive meetings and board reviews, and arrange domestic travel and expense reports for the Commercial SLT.
Keep the team informed and connected
- Run the internal communications cadence (weekly updates, newsletters, town hall logistics, and Slack/Teams announcements).
- Ensure colleagues across our geographically dispersed sites are equally informed, included, and engaged.
Coordinate reporting and basic data tasks
- Pull together regular commercial reporting packs by working with Revenue Operations, Finance, and team leads.
- Maintain trackers for OKRs, key projects, and team priorities.
- Format and proofread documents, decks, and reports to a high standard before they go to leadership.
Coordinate events and off-sites
- Plan and run logistics for commercial team events: leadership off-sites, sales kick-offs, team away-days, and customer-facing events.
- Manage budgets, vendors, venues, travel, and on-the-day delivery.
Tidy operations and ways of working
- Keep shared drives, document libraries, Asana boards, Slack channels, and team AI libraries organised and up to date.
- Maintain distribution lists, org charts, onboarding materials, and team directories while identifying small process improvements.
Requirements
About you
We're looking for an organized, proactive, and collaborative Coordinator. Beyond that, we'd love to see:
Essential:
- 3+ years of relevant experience in a coordination, operations, EA, team operations, project coordination, or business support role.
- Highly organised with a natural knack for keeping lists, running tight processes, and bringing order to a busy environment.
- Strong written communication skills to draft clear team updates, tidy meeting notes, and polished briefings.
- Comfortable with tools like Google Workspace or Microsoft 365, Slack/Teams, and quick to learn CRM/reporting tools (e.g., Salesforce, HubSpot).
- Strong attention to detail and a calm demeanor under pressure when juggling competing priorities.
- Discretion and good judgement when exposed to sensitive commercial, people, and customer information.
Desirable:
- Exposure to a commercial, sales, or customer-facing function.
- Experience running events, off-sites, or internal communications.
- Familiarity with the education sector or mission-led businesses.
- Familiarity with or an interest in AI tooling, with a curiosity for how it can streamline administrative workflows. (Don't worry if you aren't an expert yet—we will provide dedicated training on tools like Claude to help you upskill!)
Mindset:
- Curious about how commercial teams work and keen to build commercial awareness over time.
- Low ego, high standards, and happy being the person who makes everyone else look good.
Benefits
What we offer
The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer:
- A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!
- 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas
- Life Assurance paid out at 3x annual salary
- Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks
- Private Dental Insurance with Bupa
- Salary sacrifice Pension provided by Scottish Widows
- Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay
- 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life!
- Access to services such as Calm and Bippit (financial wellbeing coaching)
- All of our roles champion flexible working and we are happy to discuss what this means to you
- Social committees that plan team, office and company wide events to bring people together and celebrate success
- Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc)
- Volunteer with a charity of your choice for a day each year
Interview process
- Phone screen
- 1st stage
- 2nd stage
We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at careers@arbor-education.com
Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice.
Arbor Education is an equal opportunities organisation
Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds.
Please note: We are unable to provide visa sponsorship at this time.
