MCAPS-Core accelerates customer outcomes and business growth by uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission. We help customers realize value faster, turn innovation into measurable business impact, win competitively, capture market share, and scale repeatable growth motions through differentiated go-to-market execution and AI-powered customer experiences.
The Surface Commercial Specialist team drives Microsoft Surface, Copilot+ PC, and AI device adoption across strategic enterprise and public sector customers. As a Surface Solution Area Specialist, you will act as the device and endpoint subject matter contact within the account team, helping customers modernize end-user computing, accelerate AI readiness, improve security, and maximize the value of the Microsoft platform.
You will own Surface and Copilot+ PC opportunities from qualification through deployment and repeat purchase, working closely with Account Teams, Partners, Technical Specialists, and Customer Success resources. This opportunity will allow you to deepen consultative selling skills, build trusted relationships with customer decision makers, and help customers adopt hardware solutions that enable Modern Work, Security, and AI transformation outcomes.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Own Surface and Copilot+ PC sales opportunities from qualification through close, deployment, repeat purchase, and customer value realization.
Act as the primary customer interface, driving strategic engagement, synthesizing stakeholder inputs, and delivering clear, outcome driven recommendations aligned to customer priorities.
Develop and execute account plans across assigned enterprise and public sector customers, creating and maintaining qualified and committed pipeline to deliver revenue targets.
Drive hardware refresh, new customer acquisition, and device-led growth motions across Microsoft Surface, Windows 11, Microsoft 365, Copilot, and AI-enabled endpoint experiences.
Build trusted relationships with business and IT decision makers, positioning Surface, Copilot+ PC, device management, security, and Microsoft platform value as a complete endpoint solution.
Lead opportunity orchestration across Account Executives, Technical Specialists, Partners, Customer Success teams, and other internal stakeholders to scale sales execution and customer reach.
Identify and remove deployment blockers, align resources, and support adoption plans that improve customer satisfaction and accelerate realization of Modern Work, Security, and AI transformation outcomes.
Qualifications
Bachelor's degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND several years of technology-related sales or account management experience.
OR several years of technology-related sales or account management experience.
OR equivalent experience.
Additional Qualifications
Master's degree in Business Administration, Information Technology, Information Security, or related field AND several years of technology-related sales or account management experience; OR Bachelor's degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND several years of technology-related sales or account management experience; OR equivalent experience.
Several years of solution or services sales experience.
Experience selling Surface, Windows, Microsoft 365, Copilot, security, endpoint management, device lifecycle, or AI-enabled workplace solutions to enterprise or public sector customers.
Experience developing account plans, managing pipeline, orchestrating virtual teams, and working with partners to drive customer adoption and revenue growth.
UK commercial ecosystem knowledge, with even experience of selling to orthrough partners and distribution.
UK Commercial Business-decision-maker access — CFO/COO/HR-level conversations about workplace experience and cost of AI, not just IT.
Solution Area Specialists IC4 - The typical base pay range for this role across United Kingdom is £ 74,400.00 - £ 105,900.00 per year. Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/united-kingdom-corporate-pay.html
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters.
Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
