Job Description

Commercial Support Executive

Department: Commercial Strategy & Implementation

Employment Type: Full Time

Location: Las Palmas

Reporting To: Zimei Li

Be part of the Commercial Strategy & Implementation (CSI) team, which focuses on professionalising and implementing strategic initiatives across the commercial function.
You will be part of the Commercial Support team, supporting the commercial organisation through operational, administrative, and system-related activities.

Contribute to cross-functional projects within Commercial Strategy & Implementation and collaborate with stakeholders across the organisation to support strategic initiatives.

Work in a dynamic, global environment, collaborating with stakeholders across multiple time zones.

MAIN RESPONSIBILITIES

• Take ownership of administrative and operational tasks from Commercial teams to improve system accuracy and allow greater focus on core commercial activities.
• Provide day-to-day support in the execution of operational tasks.
• Ensure accurate registration of contracts in systems while maintaining ownership of contract structures and master data quality.
• Support administrative execution of claims and debunkering activities.
• Maintain customer structure (SRC) to support a reliable CRM environment.
• Support commercial activities by ensuring accuracy of deal margins across systems and reporting tools.
• Work closely with internal stakeholders across global offices to support business operations.
• Coordinate and support cross-functional initiatives within Commercial Strategy & Implementation (CSI).
• Identify and propose system/process improvements to improve structure and professionalism across commercial administrative and system related matters.
• Provide support for ad hoc tasks, projects, and business initiatives as required.
  
  

KNOWLEDGE, SKILLS AND EXPERIENCE

• Analytical and structured mindset with attention to detail.
• Proficient in Microsoft Office; experience with Excel automation tools (eg macros/VBA) is an advantage.
• Strong problem-solving skills with ability to identify anomalies and act proactively.
• Ability to improve processes and strengthen controls.
• Project management skills.
• Able to work effectively under pressure, meet tight deadlines while maintaining high standards of accuracy.