Contract Type: Permanent
Working Hours: 37 hours per week
Worker Type: Hybrid Worker
Salary: £25,583 to £26,403 per annum (pro rata for part-time) (Pay award pending)
Location: Humber Building, Eastcroft Depot, London Road, Nottingham, NG2 3AH
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
* You can read more about the different benefits offered to colleagues working for Nottingham City Council here
About the Role
To act as first point of contact for enquiries, requests and complaints relating to the wide range of services delivered by Resident Services for Commercial customers primarily via the telephone, but also through other channels appropriate to the demand. To proactively contact both new and existing Commercial customers to support commercial growth activity.
About You
The ideal candidate will have:
You can find the job description for this post here
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
For informal enquiries please contact Zarina Hearne, Senior Commercial Waste Operations Manager, by telephone on 07961 986570 or by email at zarina.hearne@nottinghamcity.gov.uk
Closing Date: 13/07/26
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interviews will be held: w/c 20/07/26
If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support
By applying to this job, you agree to our Terms & Conditions.
Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.
In addition to working within a great team and a competitive salary you will have access to:
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.
We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.
We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.
Leicestershire County Council and Nottingham City Council formed a partnership in 2010 to deliver HR, Payroll and Finance transactional shared services. Supported by state-of-the-art technology, EMSS offers a sustainable solution to deliver more efficient, cost-effective services.
