Job Description

About the Role

The Client Relations Sales Team of Sustainalytics is looking for a Sales Associate to join their Tokyo based team supporting sales and customer retention across Japan.

As Sales Associate you will use your subject matter expertise and network to sell our proven, highly rated ESG and sustainability research services to new and existing business accounts. This is an exciting opportunity to collaborate across all areas of Sustainalytics and to work with the Sales and Customer Success team globally to craft strategy for and grow revenues associated with our research offerings. Your clear understanding of our clients and their business drivers will be the key to sales success.
We are looking for a dynamic team player with strong relationship skills.

Job Responsibilities

• Support new business development and account management for new prospect clients and existing accounts.
• Assist in prospecting and proactively developing pipeline of opportunities.
• Assist in identifying, building, and maintaining relationships with clients and own and manage relationships for assigned book of business.
• Use consultative selling techniques and knowledge of the business to meet client objectives and deliver value.
• Embrace urgency and accountability in all sales activities.
• Working with stakeholders and teams internally through the entire life cycle of a sale from pre-sales, contracting to post sales.
• Help coordinate client events to build Sustainalytics’ profile in the market.
• Support building collaborative relationships with service providers across the financial services ecosystem.
• Balance sales activities to build, progress, and close opportunities while developing pipeline for prospects and existing clients.
• Develop strong internal relationships across product, solutions, operations, senior management, and sales colleagues.
• Assist in preparing for client meetings, including meeting preparation, agendas, meeting materials, and follow-up.
• Meet sales metrics as required, such as forecasting, sales activity, etc., in accordance with Sustainalytics’ sales methodology and best practices.

Qualifications

• At least 3-5 year sales and/or customer success roles in financial industry.
• An ambitious self-starter with sales experience and a desire to grow in a sales role.
• Strong interest and desire to learn more about the sustainable investing, financial markets landscape.
• A bachelor’s degree or equivalent qualification.
• A track record of achieving goals and a keen interest in business development.
• Excellent interpersonal, communication (verbal and written), and relationship-building skills, including the ability to listen effectively and present solutions to client needs.
• Strong work ethic and professional demeanor.
• Japanese native and professional-level English required.

Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.

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