Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Commercial Settlement Lead who will manage end-to-end settlement processes for International Voice Carriers, with a strong focus on debtor accounts. This role ensures accurate monthly Settlement preparation, Bilateral Deal positions, and Deal True-ups, while supporting team members through supervision, development, and knowledge sharing. The individual will play a vital part in identifying risks and opportunities, improving cash flow, and contributing to departmental KPIs.

What you will do

• Prepare monthly Settlements, Bilateral Deal positions, and end-of-period Deal True-ups in line with departmental priorities and timelines.
• Manage a portfolio of complex and large carriers, overseeing the resolution of billing and settlement disputes efficiently and collaboratively.
• Collaborate with Sales, Commercial, Legal, Reporting and external partners, using proactive communication to remove obstacles and deliver the best outcomes for the organisation.
• Act as a key contributor to departmental performance, supporting the manager by strengthening team capability and reducing single points of failure.
• Ensure accurate reporting of revenue and cost, and identify risks, disputes, and opportunities through effective interpretation of complex rating contracts and data modelling.

Who you are

• Experienced in accounting functions within a large process-driven environment, ideally in the telecommunications sector.
• Skilled in communicating with diverse internal and external stakeholders, including both finance and non-finance partners.
• Comfortable engaging with global partners using culturally sensitive and professional communication.
• Knowledgeable in commercial settlement processes with hands-on exposure.
• Proficient in Microsoft Excel, including pivot tables and advanced formulas
• A qualified accountant or an individual with equivalent industry experience.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

• The opportunity to work with international stakeholders across Sales, Commercial, Legal and Finance, enhancing your global business exposure.
• Experience in managing complex settlement processes that directly impact cash flow and P&L performance.
• A collaborative environment where your analytical skills, decision-making and problem-solving capabilities will be recognised and developed.
• The ability to contribute meaningfully to departmental success while strengthening your expertise in settlement processes and financial governance.
• Development through supporting and guiding team members, building leadership capabilities without direct line management responsibilities.

What skills you will learn

• Advanced knowledge of commercial settlement processes for international voice carriers.
• Enhanced capabilities in financial interpretation, contract analysis and modelling complex rating structures.
• Strengthened stakeholder engagement skills through frequent interaction with diverse internal and external partners.Improved risk identification, dispute resolution and analytical thinking in high-value commercial environments.
• Broader experience in managing large carrier portfolios and understanding end-to-end settlement cycles.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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