Job Description

About this role

We’re seeking an experienced West Region Commercial HVAC Service Sales Leader to lead a team of sales managers and sales professionals focused on growing our CHVAC lifecycle solutions offerings, which’ll contribute to the growth and success of Carrier Service and enable Carrier to continue to differentiate themselves as a global leader in intelligent climate and energy solutions.

Reporting to the Director of North America Field Service , the West CHVAC Service Sales Leader position will be responsible for developing and driving the execution of sales strategies and programs for all sales manager's and a salesforce.

Key Responsibilities

• Achieve financial goals through a mixture of attaining Line of Business orders, revenue, and profitability targets across Service Repairs, Service Agreements, and Mods & Controls Projects

• Establish strategic action plans and sales targets for respective sales markets, reviewing progress with local sales management on a continuous basis to ensure resources are utilized effectively through alignment to territories, customers, and focused-selling roles

• Demonstrate an aptitude for productive sales management coaching sessions with each member of the team, while providing timely feedback on their performance

• Lead Field Services growth initiatives and transform the business mix via new product introductions focused on Healthy Buildings, Digitally-Enabled offerings, Sustainability offerings, and key vertical-focuses

• Nurture and expand relationships with existing key customers

• Assist sales channel partners (i.e. distributors, direct sales offices, rep firms) to elevate customer experience and Service pull-through opportunities

• Build an engaged and sustainable workforce by supporting or creating development plans for direct team focused on 3E’s (Experience, Exposure, and Education)

• Adopt and leverage tools/platforms such as SFDC and PowerBI to monitor key sales metrics and initiatives, focused on enhancing sales efficiency and effectiveness

Required Qualifications

• High School Diploma or GED

• 10+ years’ experience in the HVAC or Building Technologies industry

• 5+ years’ experience leading a team in the HVAC or in the Building Technologies industry

• Ability to travel up to 50%

Preferred Qualifications

• Bachelor’s degree

• Demonstrated experience in Service and Aftermarket industries in sales

• Understanding of market dynamics including industry trends

• Proven track record of coaching sales teams to deliver results

• Strong analytical skills with demonstrated ability to synthesize data from various sources in both graphic and verbal format, while easily translating them to the target audience

• Advanced skills with Microsoft Office (Excel, Word, & PowerPoint)

• Working experience and advanced skills with CRM, preferably SalesForce

• Highly organized with strong attention to detail, while managing multiple priorities

• Superior follow-up and follow-through skills