About Bone Dry Roofing:
Bone Dry Roofing is a trusted leader in the roofing, gutter, and masonry repair and replacement industry. With a commitment to excellence and a passion for providing top-notch service, we have been serving our customers since 1989. Our team of experts takes pride in ensuring homes are safe, secure, and comfortable. We are now seeking a motivated Commercial Service Coordinator to join our growing family.
Compensation of $20 to $22/hour range commensurate with experience and eligible for bonus incentive
Medical, Dental, and Vision Insurance plans available to full-time employees
Company Paid Life, & Short-Term Disability Insurance
401K Plan with Company Match
PTO, Vacation & Paid holidays
Weekly Pay
Opportunities for career advancement and skill development
Manage intake of service requests from service customers
Develop and maintain positive relationships with customers
Coordinate schedules with Service Managers to ensure projects are being scheduled promptly
Communicate scheduling updates proactively to customers throughout the project lifecycle
Identify and develop process improvements as we look to grow our service division nationally
Assist in the invoicing process in Jobba and Acumatica
Manage accounts receivable (AR) for our service and residential low-slope customers
Participate in quarterly service review meetings with our service clients
Coordinate with internal departments to support smooth roofing service operations
1–2 years of customer service experience preferred
High School diploma or GED required
Valid driver’s license required
Must pass background check and pre-employment drug screen
Strong communication skills and proven ability to build client relationships effectively
Ability to multi-task and prioritize tasks in a fast-paced environment
Willingness to work long hours during the busy season
Strong organizational skills with experience or ability to learn industry software (Jobba and Acumatica)
Why Join Bone Dry Roofing:
At Bone Dry—We build more than roofs. We build careers! Whether you begin in production as an apprentice or technician, or in administration, customer service, or sales, you will be provided great training and development, leading to career advancement opportunities. Apply and start on your career path today.
To apply, complete our quick 3-minute application. Our team will review your application within 24-48 hours.
In business since 1989, Bone Dry Roofing's office in Indianapolis is the headquarters of our business, which includes 11 total offices across five states. Our company has been family owned and operated since the day it opened - we are not a franchise! We have built our reputation over the years one customer at a time, and this is the way we’ve grown from a small company to one of the largest residential roofing companies in the Midwest.
Our mission is to ensure peace of mind for each customer through exceptional service. It’s that simple! All of our technicians are fully trained and certified to carry out work needed, and our employees will always treat you with respect and a friendly attitude. We also offer 24/7 emergency service, so don't hesitate to call. We look forward to assisting with all of your residential/commercial roofing and repairs, masonry, gutters, and interior and exterior needs in the following areas;
Indianapolis, IN
Lafayette, IN
Evansville, IN
Louisville, KY
Lexington, KY
Cincinnati, OH
Columbus, OH
Dayton, OH
St. Louis, MO
Nashville, TN
Fort Wayne, IN
Bone Dry Roofing also has sister companies in Fort Collins, CO and Sarasota, FL.
