Commercial Sales & Parts Representative Department: Commercial Sales & Parts Reports To: Commercial Sales Director Location: Store-based Compensation: Based on Experience
About the Role You will be the primary point of contact for commercial customers (landscaping contractors, property managers, municipalities) while also supporting the Parts counters and Parts Cabinets to ensure fast, accurate fulfillment. Success in this role requires strong customer service, technical aptitude with outdoor power equipment, Parts, and disciplined follow‑through on quotes, orders, and inventory. The position bridges two critical workflows—commercial account growth and parts availability to keep our Parts Cabinets and Customer service running smoothly. Key Responsibilities Commercial Sales (B2B)
Prospect & grow assigned territories: develop new commercial accounts and expand spend with existing customers via scheduled visits, phone outreach, and events.
Quote management: prepare itemized quotes for equipment, parts, and consumables; follow up to convert quotes to orders; track win/loss and reasons.
Account management: maintain pricing, tax certificates, delivery preferences, and service agreements; coordinate with Service for pre‑delivery inspections and post‑sale support.
Promotions & programs: execute commercial programs (e.g., fleet, PCP/maintenance, Parts Cabinets) and seasonal promotions in coordination with Category Management and Store Operations. (Commercial programs referenced in leadership updates.
Parts Counter & Inventory Support
Customer assistance: identify and source correct parts using model/serial data; support Parts CSRs with complex lookups and vendor sourcing.
Ordering & receiving: place stock orders with approved vendors; receive, verify, and stock parts; transfer inventory between stores as needed.
Service coordination: procure parts promptly for open service work orders to minimize cycle time; communicate ETAs to Customers to ensure prompt delivery time. (Process emphasis consistent with service studies and Paladin coding.)
Inventory health: participate in cycle counts, manage obsolescence, and support initiatives to improve turns and fill rate.
Systems, Tools & Compliance
Point of Sale/Inventory: accurately transact quotes, orders, special orders, and transfers in Paladin; maintain item notes and alternates. (Paladin usage referenced in service and leadership materials.)
Policies: follow company HR and store policies including appearance standards and safety practices.
Collaboration with Store Ops, Category Management, and Service
Ethical conduct and professionalism
Benefits & Perks
Health, supplemental benefits, and 401(k) per company policy
Paid time off and holidays
Employee discounts
Matching 401K
Life Insurance
EEO We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.
About Landscapers Supply
LANDSCAPERS SUPPLY is a company based out of Greenville, South Carolina, United States.
