Job Description

Commercial Roofing Service Manager

Omaha, NE

$80,000–$90,000 Base Salary + Bonus + Benefits

We are seeking an experienced Commercial Roofing Service Manager to lead and grow service operations in the Omaha market.

This is a hands-on leadership role for a highly organized, customer-focused professional who understands commercial roofing service and maintenance and can effectively manage field teams, customer relationships, scheduling, and overall service performance.

What You'll Do

• Lead day-to-day commercial roofing service and maintenance operations
• Manage and support Service Technicians, Foremen, and field personnel
• Oversee scheduling, dispatching, inspections, leak calls, repairs, and preventative maintenance work
• Build and maintain strong relationships with commercial customers
• Ensure service work is completed safely, efficiently, and to a high standard of quality
• Prepare repair proposals and assist with estimating service-related work
• Support service sales and account growth within the market
• Monitor job profitability, productivity, labor, and operational performance
• Coordinate materials, equipment, and manpower for active service work
• Maintain a strong focus on safety, quality, responsiveness, and customer satisfaction

What We're Looking For

• Previous experience in commercial roofing service operations
• Experience managing Service Technicians, Foremen, or field crews
• Strong understanding of commercial roofing repairs, maintenance, leak response, and roof inspections
• Experience with scheduling, dispatching, estimating, and operational oversight
• Strong customer service and relationship management skills
• Ability to manage multiple projects, service calls, and priorities at one time
• Strong communication, organization, and problem-solving skills
• Commercial reroofing or construction experience is helpful, but this position is primarily focused on service and maintenance operations

Compensation & Benefits

• $80,000–$90,000 base salary
• Performance-based bonus opportunity
• Medical, dental, and vision insurance
• 401(k)
• Paid time off and paid holidays
• Career advancement opportunities

This is a strong opportunity for an experienced commercial roofing professional who enjoys leading teams, building customer relationships, and growing a successful service department.

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