Job Description

The Role

Working as part of the Property Management team, Property Manager is responsible for overall management of assigned properties within the portfolio, to satisfy the requirements of our clients and tenants. The role is to preserve and increase the value and integrity of the properties and to meet the financial objectives of the ownership and management. This will be achieved through an on-site presence to ensure ease of processes and maximum visibility to tenants.

Key Responsibilities

• Screening the new, existing & vacating tenants for payments with regards to arrears of the assigned portfolios
• Full responsibility of managing the properties assigned
• Preparing monthly invoicing, reports along with other occupancy reports as & when required by the landlords
• Act as a single point of contact for the Client in respect of all day to day matters relating to each property
• Carry out regular inspections of all assigned properties
• To inspect and examine maintenance requirements as needed, in coordination with the Facilities Management Team via a detailed report and prepare defect liability reports
• Contribute directly towards improving the Property and Facilities Management processes, training and mentoring of junior operations staff
• Enforce term of rental agreements, lease renewals and rent reviews
• Ensure compliance with relevant laws and regulations
• Ensure timely payment and collections
• Minimise rental arrears and bad debt for all parties
• Coordinate default proceedings
• Schedule expenditure, check and pay invoices while confirming to the Clients policies and processes
• Prepare annual budgets, analyse and correct budget variances
• Maintain timely, efficient and professional communications with tenants
• Manage, control and issue all utilities statements to tenants, and clients ensuring accuracy of data and control of large debt if applicable
• Responsible for ensuring all safety standards are in place (i.e. fire equipment) and coordinate with Savills HSE Team and Clients Consultants
• Co-ordinate any maintenance requests received from tenants and to arrange quotations for works where required for approval by the landlord
• Co-ordination with the contractors requesting approvals for major maintenance repair works
• Updating weekly reports with containing information/updates for the client
• Work with the Facilities Management team to manage fit-out procedures and lease surrenders
• Undertake individual unit snagging reports
• Identify and suggest process efficiencies
• Liaise with third party consultants like brokers, insurance companies, etc.
• Manage and increase occupancy of the assigned properties including but not limited to working with leasing agents to solicit tenant candidates
• Be the Clients point of contact to assess and make recommendations to market rental comparison studies
• Work with other Savills employees to identify energy savings initiatives for implementation
• Manager costs and make recommendations for enhancements considering the benefits versus costs to implement.
• Abide by Media City regulations where applicable

Skills, Knowledge and Experience

• Educated to bachelor’s degree and/or equivalent
• At least 3 years hands-on property management experience
• Excellent knowledge and experience of relevant legislation and procedures
• Strong communication skills
• Has broad knowledge of principles and practices of related disciplines
• Working knowledge of contracts and agreements
• Computer proficiency including MS Office and Excel
• Knowledge of relevant local, state and federal legislation and regulations
• Strong negotiation and customer service orientation skills
• Attention to detail
• Team work
• Excellent organizational and time management skills