Job Description

At Claridge Homes, we are dedicated to quality and craftsmanship without compromise. Established in 1986 and located in Ottawa, ON, we pride ourselves on providing a healthy, diverse, and balanced work environment. Working with a team of over 250 full-time employees, top contractors and professionals, we have grown to become Ottawa’s largest land developer with residential communities, condos, retirement communities & the Andaz hotel in our portfolio!
Our team is an invaluable part of our business, and we show it every day. We promote inclusion, balance and diversity and encourage the development of the skills and abilities of our employees supporting them in all areas of their personal and professional development.
Join our innovative, passionate and dedicated team of highly regarded professionals and help us build the future of Ottawa together.

Key Responsibilities
Tenant Relations
● Serve as the primary point of contact for tenants regarding inquiries, maintenance requests, and general concerns.
● Coordinate with maintenance and vendor teams to ensure timely response and resolution of tenant issues.
● Communicate building notices, updates, and policy information to tenants in a clear and professional manner.
● Assist in lease administration by tracking critical dates and ensuring compliance with lease obligations. Financial / Accounts Receivable
● Monitor rent collections and follow up with tenants on outstanding balances in accordance with company policies.
● Prepare and distribute monthly tenant statements and reminders.
● Maintain accurate payment records and assist with bank deposits, reconciliations, and reporting.
● Support the property accounting team with billing adjustments, late fee processing, and reporting as needed. Site Access & Vendor Coordination
● Schedule and coordinate property access for contractors, leasing agents, and vendors.
● Maintain an organized access log and ensure all visitors comply with building policies and safety procedures
● Oversee routine inspections of common areas, parking lots, and building systems to ensure properties are well maintained.
● Report maintenance issues promptly and follow up until completion.
● Issue purchase orders to contractors for awarded work when necessary. Lease Administration
● Maintain and update lease files and electronic databases to ensure all information is accurate and current.
● Track critical lease dates such as expirations, renewals, rent escalations, and option periods.
● Assist with the preparation, execution, and distribution of lease documents, amendments, and addenda.
● Review lease terms to ensure compliance with contractual obligations by both landlord and tenant.
● Collaborate with accounting to confirm billing accuracy based on lease terms. Administrative Support
● Assist in preparing reports, budgets, and correspondence for the property management team.
● Maintain digital and physical filing systems for leases, service contracts, and tenant correspondence.
● Support leasing and management initiatives such as move-ins, move-outs, and tenant improvements.

Claridge Homes is committed to being an Equal Opportunity Employer. Please advise in advance if you require any accommodation during the application or selection process. Any information you send us will be handled professionally, respectfully and in complete confidence.

While we thank all candidates for their interest, only those selected for further consideration will be contacted.