Job Description

General information

Reference

2026-2268

Category

Operations - Project Management

Job Title

Commercial Project Manager

Company Details

Grow with us! Septodont is a global leader in dental pharmaceuticals and medical devices, employing over 2,000 people worldwide and operating six manufacturing plants across France, India, North and South America. With an international distribution network serving dental professionals in more than 150 countries, Septodont is committed to improving patient care globally.

In North America, our operations include facilities in Ontario, Quebec, and Pennsylvania. Our Cambridge, Ontario site is home to Novocol Pharma – a thriving center of innovation with over 40 years of expertise in sterile injectable cartridges and combination product manufacturing. Backed by a team of 693 dedicated professionals and modern facilities, we deliver high-quality, customer-focused solutions to partners around the world.

Join us and be part of a company that values integrity, collaboration, and the drive to make a real difference. Together, we are shaping the future of patient care and improving lives every day.

We have an opportunity for a Commercial Project Manager.

Job Summary

Accountable to the Director, Project Management, the Commerical Project Manager is responsible for all commercial relationships with external customers to achieve alignment between client needs and organizational operational goals. The Commerical Project Manager takes ownership of client issues and drives toward internal and/or external solutions. In addition, they are responsible for the tracking and reporting of monthly revenues & rolling forecast of all commercial clients to Leadership.

Responsibilities

• Primary point of contact for client for all inquiries, and supports pharma commercial supply chain lead with purchase orders and forecasts
• Delivery of assigned projects on budget, on schedule, and on scope, with appropriate profitability, governance, communication, project management discipline, and risk management
• Organizes, manages and leads commercial lifecycle management projects such as but not limited to excipient/API changes, artwork updates, production validations & process improvements
• Leads cross-functional teams involved in commercial projects
• Quarterly/Monthly review of commercial client metrics (including but not limited to; OTIF, Inventory, Client Health, Budget Analysis) presented to Leadership with an increase in frequency according to business needs
• Develop and foster relations with key customer contacts to ensure Novocol is considered a business partner for future projects/products
• Issuance of yearly stability quotations and price increases
• Coordination of internal activities to achieve deliverables for client requests
• Works collaboratively with the pharma commercial supply chain lead to plan and schedule teams regarding the processing client orders, timelines and potential escalations
• Monitor client satisfaction through mandatory monthly connect meetings and ensure contract adherence to both the Master Supply & Quality Agreement
• Responsible for implementation of continuous improvement processes to increase efficiency and productivity as applicable to Commercial Pharmaceutical business
• Preparation for client business review meetings and assist in the hosting of client on-site visits
• Generates and maintains project charters, project plans, action plans, project schedules, resource plans and tracking documents, meeting minutes, presentations, reports, and other project-related documentation in compliance with any contractual or stakeholder requirements, and company practices and procedures
• Works with the project team to create and execute detailed project work packages where appropriate and revise them to meet changing needs and requirements to ensure milestones are met effectively and efficiently
• Responsible for project governance and accountable to Steering Teams (Internal), Sponsors, and Joint Steering Teams (as appropriate) for delivery of project on scope, on plan, and on budget, as well as to functional managers for team members' performance management issues
• Identifies, validates, and prepares change orders including cost estimate to execute (time, expenses, etc.), and once approved incorporates change into schedule, budget, etc., and then executes on plan, on schedule, on budget
• Executes all projects in compliance with PM office (PMO) policies, procedures and practices, utilizing and maintaining the standard tools, templates, website. From time to time, leads the review/revision of same, and adds to the PMO body of knowledge as required. Designs and delivers training on new PMO practices as appropriate

Qualifications

Education

• Bachelor of Science or Business degree from a recognized academic institution is a requirement.
• Project Management Professional (PMP) certification, or actively working towards certification, is preferred

Experience & Skills

• Minimum 5 years experience in Project Management preferably in Pharmaceuticals (Development/Commercial)
• Excellent written and verbal communication skills.
• Effective interpersonal skills with the ability to work with external clients and within an internal team environment.
• Effective meeting facilitation and presentation skills.
• Significant experience and skill presenting in front of clients at a leadership level, through both written and verbal communication
• Proven analytical, troubleshooting and problem solving skills
• Ability to work independently in a fast paced environment
• Ability to deal with difficult situations in high-pressure environments in a professional manner
• Effective organizational, time management and detail-orientation skills
• Ability to work with minimal supervision, taking initiative and prioritizing work
• Proficiency with Microsoft Office applications, including Project, Excel, Word, Visio and PowerPoint
• Understanding and routine application of Good Manufacturing Practices, Good Laboratory or Clinical Practices and Product Development Processes required
• Demonstrates initiative, ownership, effective problem-solving, self-motivation, and is a team player
• Able to periodically travel internationally in support of projects when required

Compensation

Starting at approximately $95,000.00 CAD with opportunity for increase based on qualifications and experience. Total rewards include comprehensive benefits, bonus eligibility, and professional development support.

What we Offer:

• Excellent compensation/benefits package
• RRSP Program
• Discounted gym memberships
• Programs supporting work life balance (EAP)
• Corporate Discounts and PERKS
• Employee recognition program
• Social events and spirit days
  

We are committed to diversity and inclusion and thank all applicants in advance; however, we will be corresponding only with those selected for an interview. Candidates interviewed will receive (notification of) a decision within 45 days.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to providing an inclusive and barrier free recruitment and selection process.

Contract type

Permanent

Candidate criteria

Minimum level of experience required

2-5 years

Position location

Job location

North America, Canada, Cambridge

Location

25 Wolseley Court N1R 6X3 Cambridge