Job Description
Who We Are:
With 43 locations throughout Pennsylvania, New Jersey, Delaware and Maryland and a team over 475 strong, APR Supply Co. is a premier full-service distributor of PVF, plumbing, HVAC and hydronic supplies.
APR Supply Co. bases our business and culture upon four core values; Customer, Accountability, Excellence, Results. Eligible applicants are expected to adhere to those values, and work alongside a team whose mission is to Create Enthusiastic Customers. With a vision and plan for future growth, we seek a talented, enthusiastic, and experienced person of integrity to grow with us in the capacity of a Commercial Plumbing Bids role.
What You’ll Do:
The Commercial Project Coordinator is responsible for post-sales support of commercial projects for plumbing and mechanical contractors. Includes building and maintaining strong client relationships, following up on open orders, coordinating requirements with Purchasing, scheduling shipments, and managing project issues.
Key Responsibilities:
- Collaborate with customers to understand project requirements and specifications
- Assist customers over the phone, through email or using online communications
- Prepare detailed and accurate quotations and project bids based on plans and specifications and submit within specified deadlines
- Track and document project bids through the entire sales process, proactively follow up to address customer inquires
- Collect necessary documentation and assemble submittal and Operations &Management packages for customers
- Ensure approved submittals/drawings are received prior to ordering product
- Confirm orders are input and processed correctly and sales transactions are completed accurately
- Collaborate with customers to understand their needs addressing customer inquiries, concerns and issues promptly and professionally to ensure customer satisfaction and foster repeat business
- Stay updated on product knowledge, industry trends and competitive landscape through continuous learning and training programs
- Continuously renew knowledge of company offerings, features and benefits
- Collaborate with vendors, manufacturers and internal teams to develop comprehensive solutions that align with customer requirements
- Utilize market knowledge to identify new business opportunities
- Maintain proficiency in computerized systems, CRM and other technologies as required
- Other duties as assigned
Required for Success:
- High school diploma or equivalent
- Minimum 2 years of Inside Sales, customer service, or project management experience
- Plumbing HVAC or PVF distribution industry experience is a plus
- General understanding of plumbing, HVAC, or PVF fields required
- proven experience in bid and project management
- ability to read mechanical plans and specifications
- proficient written and verbal communication skills
- Problem solving abilities
- self-motivated and willing to work with others
- Sales and customer focused mindset
- Proficient in Microsoft Office 365
Why You’ll Love Us
This is a full-time position which includes a competitive wage and our full benefits package. Our benefits package includes health insurance, vacation and sick days, 401K plan, and much more.
Want more info? Visit www.aprsupply.com.
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