Job Description
Job Location: ALGONA HWY 18 HOME OFFICE - ALGONA, IA 50511
Position Type: Full Time
Salary Range: $20.20 - $23.08 Hourly
Pharmacists Mutual Insurance Group has an opening for a Commercial Processor. This position assists the Underwriting team through the use of a broad range of support functions. The position helps make day-to-day activities more efficient by carrying out tasks related to data entry, technical computer skills, organization, and communication. Responsibilities might range from policy processing, working collaboratively on projects, training and auditing, and problem-solving system functionalities.
Commercial Processor I
- Supports the underwriting process through data entry, policy processing and other tasks as assigned.
- Has a broad understanding of the underwriting workflow and the software systems.
- Ability to recognize system irregularities.
Essential Functions
Essential functions may include, but are not limited to the following:
- Ensures data quality and accuracy, timely data entry, and policy processing.
- Handles all tasks in regards to picking up, sorting, and delivering mail as assigned. (Mailroom position only)
- Understands computer operations and is capable of navigating multiple applications simultaneously and accurately.
- Provides timely and quality customer service.
- Documents all transactions according to Company guidelines.
- Supports the underwriting process through processing of incoming documentation.
- Duplicates, collates, assembles, mails, and distributes materials as instructed.
Knowledge, Skills and Abilities
- Basic knowledge of principles and practices of insurance underwriting, collection and interpretation of data.
- Ability to operate equipment necessary to print, assemble, and mail documents, including troubleshooting routine issues.
- Ability to use initiative and apply innovative thinking.
- Ability to organize and prioritize work.
- Establish and maintain effective working relationships in a team environment through written and oral communication.
- Correct English usage, spelling, grammar, vocabulary and punctuation.
- Ability to work independently.
- Contribute effectively to the accomplishment of all goals and objectives.
- Analyze complex issues and make critical decisions.
- Read, interpret and input data efficiently and accurately.
- Communicate and work effectively with others (oral and written).
- Follow oral and written directions.
- Ability to provide effective customer service.
- Ability to handle multiple tasks at once.
- Meet definite deadlines and deal with pressure situations.
- Obtain and utilize sensitive information discreetly and objectively.
- Determine when to escalate concerns to the appropriate level of management.
- Utilize computer and related software effectively and be skilled in Microsoft computer programs.
- Knowledge of telephone etiquette.
- Presents oneself in a positive, professional manner.
QualificationsExperience and Education
Qualifications
Commercial Processor I
- High School diploma or equivalent and 1 year of related experience; or
- Associate’s Degree or equivalent
Special Requirements, Licenses and Certificates
- Must possess and maintain a valid driver’s license (Mailroom personnel only)
Work Environment
- Hybrid or fully remote work environment designed to provide flexibility, autonomy, and productivity while working from another location
- Primary work environment is in a climate-controlled office setting
- Work may involve travel to attend meetings at other locations
In addition to a competitive salary, eligible employees may receive an annual discretionary bonus and access to our benefits package including:
- Health, Dental, Vision & Life coverage
- 401(k) with Company Match
- Paid Time Off
- 8 Paid Holidays
- Volunteer Time Off
- Paid Parental Leave
- Hybrid/Remote Work Options
- Employee Assistance Program
- Tuition Reimbursement
Pharmacists Mutual Insurance Group is an Equal Opportunity Employer.
