Job Description

Hello. We’re Virgin Australia. We’re the airline that dares to do things a little differently. Bold, down-to-earth and built around giving our guests real choice.

Safety is our backbone, service is our heartbeat, and our people are our superpower. We blend heart and smarts to deliver experiences that feel good, work brilliantly and bring a spark of fun back to flying.

In our team, we’re the horizon scanners and possibility shapers of Virgin Australia. We stay deeply connected to our people, our guests and our market, turning insight into clear direction and bold, practical choices. We thrive in complexity, simplify what matters and make smart trade-offs that keep us focused on delivering a great experience at a great price.

We’re looking for a Commercial Performance Specialist to join our Revenue Management team. This is a role for someone who loves getting into the data, finding the story behind the numbers and turning commercial opportunities into clear, practical recommendations that help drive revenue performance.

You’ll help identify, size and prioritise indirect channel initiatives from analysing market behaviour and commercial performance, to building business cases and helping shape and refine our sales transformation roadmap.

What you’ll be doing
As our Commercial Performance Specialist, you’ll provide insightful, accurate and timely analysis to help identify revenue opportunities and support smarter commercial decision-making across the business.

You’ll work with commercial and revenue teams to understand drivers of performance, identify and assess opportunities, and help prioritise initiatives that can improve market share and revenue across our indirect channels.

Further responsibilities include:

• Using tools including Excel and PowerBI to interrogate data, identify trends, gaps and opportunities
• Analysing sales initiatives including their impact on market share performance, revenue and return on investment
• Building and evaluating financial business cases for indirect channel initiatives and investment
• Forecasting revenue opportunities using digital and commercial variables
• Turning complex analysis into clear insights, recommendations and presentations that support executive decision-making
• Providing insights into how initiatives can be enhanced as part of continuous improvement
• Identify and own strategically significant projects that deliver on our market share and revenue growth ambitions
• Supporting commercial and strategic projects through research, analysis and recommendation development
• Promoting a data-led culture across the Commercial Division through best-practice sharing and analytical decision-making

You’ll be great in this role if you…

You’re naturally curious, commercially minded and confident working with data. You enjoy solving complex problems, are comfortable operating with ambiguity, and know how to turn analysis into a clear recommendation that helps a business make better decisions.

You’ll bring:

• A relevant tertiary qualification in Business, Economics, Finance, Commerce, Analytics or a related field
• A background in Management Consulting or a similar commercial/analytical role (1-3 years)
• Experience in a commercial, analytical, revenue, digital performance or consulting-style role
• Curiosity, a passion for learning and solving complex problems and comfort operating within ambiguity
• Experience building financial models, revenue forecasts and business cases for investment
• Strong analytical capability, with the ability to interrogate large data sets and identify meaningful insights
• Advanced Excel skills, with confidence building models from scratch
• Experience using PowerBI and/or digital analytics tools
• The ability to translate business questions into analysis that proves, disproves or shapes a hypothesis
• Strong PowerPoint skills, with the ability to create clear, impactful and easily interpreted presentations
• Excellent written and verbal communication skills
• Strong stakeholder management skills, with the ability to build relationships and influence outcomes
• High attention to detail, particularly when reviewing data quality and producing reporting

Experience in airline, travel, digital product, eCommerce or revenue management environments would be highly regarded, as would knowledge of Adobe Analytics, Adobe Target or AEM.

What you’ll get from us

We’re committed to looking after you, with some of the best benefits and conditions in the industry including:

• Discounted flights for you and your loved ones, including $1,000 worth of travel credits per year
• A flexible, hybrid work style. Work from home or the office (3 days a week in office)
• One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy and lunch options downstairs, plus a 5-minute walk to the Busway, a rooftop restaurant, onsite gym and South Bank Parklands just across the road
• Discounts on travel insurance, lounge membership, car hire, accommodation and experiences worldwide
• Cheaper hospitality, retail, technology, beauty and wellness services
• Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
• ‘Dress for Your Day’ enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you

When everyone is included, everyone wins

We’re all individuals. And we love that.

That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

Apply now.