NatWest Group

Commercial Performance Lead - Lending

NatWest Group  •  London, GB (Onsite)  •  6 hours ago
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Job Description

Join us as a Commercial Performance Lead - Lending - NatWest Boxed

  • Joining as a Commercial Performance Lead in our Commercial Strategy team, you will be instrumental in enabling profitable growth for the unsecured personal lending (UPL) business of NatWest Boxed.
  • This is a high impact, hands-on role that will be owning the identification and execution of holistic growth initiatives for our UPL product. You will be working with clients, channel partners, Pricing, Credit and Product, being the driving force behind our growth
  • Joining a collaborative and friendly team, you’ll have the opportunity to broaden your network and relationships as you work closely with key areas of the business

What you'll do

As a Commercial Performance Lead, you’ll be working closely with our clients and aggregator partners to identify success factors, pain points and growth opportunities. You will be creating shared initiative roadmaps to drive our joint success

We’ll also expect you to:

  • Work with Pricing, Credit Risk and Product teams to continuously balance trade offs between volume, risk, margin and conversion to optimise our performance
  • Dive deep into data and conduct complex and nuanced performance analyses to identify growth levers and ways to expand our market share across our brands
  • Optimise channel strategy and economics to optimise our portfolio performance
  • Feed build requirements into our product roadmap, providing clear articulation and quantification of the commercial rationale

The skills you'll need

We’re looking for someone with extensive experience in Commercial or Credit roles in the open market Unsecured Personal Lending space. Along with this, you’ll have experience within an embedded/white-labelled lending, embedded finance or a SaaS fintech background

We’ll also need you to have:

  • Strong analytical skills and experience driving data driven insights using Excel modelling and/or Python, SQL and using them to inform business initiatives
  • Financial modelling skills and the ability to frame and communicate complex analyses in a clear and structured manner
  • Deep intellectual curiosity and keen interest to get into the details of complex Fintech/Banking-As-A-Service (BaaS) commercial models and products
  • The ability to operate effectively in a fast moving and evolving environment

Hours

35

Job Posting Closing Date:

10/11/2026

Ways of Working:Hybrid

NatWest Group

About NatWest Group

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate.

As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these.

Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence.

One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025.

We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Edinburgh, GB
Year Founded
Unknown
Website
natwestgroup.com
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