Job Description

Purpose and Scope

The Sr. Manager, Commercial Operations & Launch Excellence is an internal-facing operator responsible for building and scaling the day-to-day commercial operating system for UroNova. This role drives launch readiness execution, cross-functional project management, SOP development, process controls, and performance reporting for Vabrinty and future brands. Partnering with the President (P&L owner), National Sales Director, and Commercial leadership. The Sr. Manager ensures operational readiness (tools, vendors, shared services handoffs, data flows) and establishes the cadence, analytics, and process discipline required to support immediate growth

Essential Duties & Responsibilities

Launch Readiness & Program Management

·Lead end-to-end launch readiness planning and execution for Vabrinty and future brands, including integrated workplans, milestones, risks, issue escalation, and decision tracking

·Responsible for the commercial operating cadence (KPI/ business reviews), to include; Sales, Marketing, Access, Trade/Channel, Finance, Legal, Compliance and Shared Services

·Build fit-for-purpose tools and ways of working for a scaling start-up environment (workplans, decision logs, RAID logs, RACI), and proactively escalate risks/issues with recommended options

Operational Excellence (SOPs, Controls, Vendor & Shared Services Integration)

·Design, document, and continuously improve core commercial operations processes (SOPs) across ordering/fulfillment, customer onboarding, contract implementation, vendor management, and shared services handoffs

·Own operational controls, compliance-ready documentation, and auditability for key workflows in a highly regulated environment

·Oversee marketing operations processes (MRL workflow, contract and PO/invoice coordination, budget tracking) and support advisory board operations (setup, vendors, contracting logistics)

·Lead execution of state and federal compliance requirements, including CMS Open Payments (Aggregate Spend) and price transparency reporting.

·Partner cross-functionally with internal compliance, finance, and external vendors (e.g., PwC, Model N) to ensure accurate, timely reporting across multiple state jurisdictions.

·Work with the President, UroNova to assist with market access activities for Vabrinty (and future brands), including payer positioning, coverage tracking, and reimbursement support to enable prescribing and administration in targeted settings

·Partner, in close collaboration with Finance, to support budgeting, forecasting, and ongoing spend and performance tracking, enabling disciplined resource allocation and execution of business objectives

·Partner with the Exhibit Manager to coordinate and execute conference and meeting strategy, driving organization, tracking, and budget alignment to ensure consistent, high-quality execution at key industry engagements

Analytics, Reporting & Commercial Performance Intelligence

·Work in collaboration with finance and analytics to set forecasts and recurring leadership reporting; define KPIs and build/maintain dashboards to track launch readiness, demand trends, access performance, and gross-to-net drivers

·Lead, develop and track annual UroNova Operational Plan and Quarterly Board of Directors presentations in collaboration with President

·Partner with Trade/Channel, Finance, and Sales Ops to ensure clean master data (accounts/providers), CRM integrity, and reliable data flows for decision-making

·Develop actionable insights and recommendations that improve execution (cycle time, throughput, customer experience) and support scale-up planning

Core Values

This position is expected to operate within the framework of Tolmar’s Core Values:

·Center on People: We commit to support the well being of our patients and treat our employees and those we serve as valued partners. By placing people at the heart of our actions, we actively engage, invigorate, acquire knowledge, and grow together with an enterprise wide mindset that lifts the whole organization.

·Are Proactive & Agile: We embody a culture of engagement and action. With a hands-on approach, we fearlessly adapt to change. We anticipate, respond swiftly and efficiently to ignite a spirit that propels us towards extraordinary outcomes.​

·Act Ethically: We are committed to consistently conducting our business in an ethical, compliant, and socially aware manner, in line with our purpose of positively impacting lives. We actively cultivate diversity, equity, inclusion & sustainability in our workplace.

·​ Constantly Improve: We are committed to a proactive, collaborative effort to enhance our products, systems, processes, and services by reducing waste, increasing efficiency, and improving quality. We strive to be innovative, embracing calculated risk taking that drives better ways of working.

· Are Accountable: We think, act, and communicate with honesty, transparency, and clarity in alignment with our core values. We don’t compromise our values for near term gain. We take accountability & ownership of our work, actions, successes, and setbacks. We strive to deliver our best as we shape the future.

Success Profile / Ways of Working

·Programmatic, detail-oriented operator: Builds plans, runs cadence, and closes loops—ensuring nothing falls through the cracks during launch and scale-up

·Systems thinker: Designs processes that are simple, compliant, and scalable; establishes clear controls and governance

·Analytical decision partner: Uses data to prioritize, identify risks early, and recommend actions that improve performance and customer experience

·Influence through partnership: Aligns cross-functional teams and vendors, drives timely decisions, and holds stakeholders accountable to commitments

·Start-up mindset with scale intent: Comfortable being hands-on while building the operating system required for rapid growth

Qualifications & Experience

·Bachelor’s degree required; advanced degree (MBA, MHA, or similar) preferred

·6+ years of progressive experience in commercial operations, business operations, program/project management, trade/channel operations, analytics, or related roles within specialty pharmaceuticals or healthcare

·Demonstrated ability to build and scale processes (SOPs, controls, metrics, governance) in lean or start-up environments

·Strong analytical and communication skills; experience developing dashboards/leadership reporting and driving actions from insights

·Demonstrated ability to coordinate cross-functional teams and vendors, manage ambiguity, prioritize effectively, and drive timely execution and follow-through

Working Conditions

• Office environment; requiring sitting and standing.
• Travel is required up to 25%.

Compensation

UroNova compensation programs are focused on equitable, fair pay practices including market-based base pay and a strong benefits package. The final compensation offered may vary from the posted range based on the selected candidates qualifications and experience.

The pay range for this position at commencement of employment is expected to be between ($150,000 and $190,000/year); however, while salary ranges are effective from 1/1/26 through 12/31/26, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities.

UroNova is an Equal Opportunity Employer. We do not discriminate on the basis age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.